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You earned your new supervisor position … this training will help you make the most of it!
In your previous position, you did a great job. Yet, you're smart enough to know the skills that made you a great team player won't necessarily make you a great supervisor. For any new supervisor, training is key to success in this role.
- It's not enough to follow directions … now you must give directions about what gets done, when, and by whom.
- It's not enough that your projects are accurate and on time … you have to help others keep their projects on track, and see that everyone works together.
- It's not enough to focus only on your department … suddenly you're a member of the management team. Your new peers will expect you to have a broader perspective, including other departments.
- It's not enough to keep yourself motivated … you have to be a coach, cheerleader, and "strong shoulder" to people who have bad days, conflicts with each other, and other demands that you might not be able to satisfy.
Learn to take charge of your new supervisor position
- The first (and most serious) temptation the new supervisor faces — and how to resist it
- Self-learning goals that will get you up to speed fast
- What your supervisor wants (and doesn't want) from you in six key areas
- Important questions to ask during the first week at your new job
- The paperwork mountain: a two-step process to make sure you never miss a "must read" document
- How to get off to a good start — seven specific guidelines that will help you earn respect right away
- Tips for supervising former peers — and current friends
Find out how to achieve results fast
- Bureaucracy-basher, expediter — and five more hats you’ll wear as a manager
- How to assess:
- your people so you can minimize their weaknesses and maximize their strengths
- your team so you can adopt the appropriate leadership style
- Four necessary steps to reduce your staff members’ resistance to change and motivate them to do more
- Leadership errors: how to recover when you make a mistake
- Six ways to achieve personal excellence as a leader
Discover ways to develop your employees
- What you should delegate — and what you must not
- How to delegate work and ensure it’s done right — without meddling
- The delegation traps every manager must learn to avoid
- What motivates employees according to them (Many managers have it backward. Do you?)
- How to help your employees find more meaning in (and better connection to) their work
- Five proven motivators and rewards to help your employees succeed
- The basics of an effective performance evaluation
- The most common causes of unsatisfactory performance and how to help your employees overcome them
- Five critical factors in administering discipline, so you can correct behavior without destroying their motivation to change
Identify what’s needed to build confidence and competence
- Management communication: skills for projecting authority and getting cooperation from your new staff
- The five most important ways people communicate
- How to recognize the "red flags" of body language
- The power of a positive mind-set: where it comes from, how to get it, and how to keep it, no matter what's happening to you
- The one key quality you can develop that determines your influence with others