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Get up-to-date information on all aspects of collecting debts, including:
- The Fair Debt Collection Practices Act (FDCPA)
- Collection practices according to both federal and state law
- The clear, distinct and crucial difference between the varying types of creditors
- An understanding of the difference between consumer debt and commercial debt
- Which applicable laws apply in collection related matters
- Strategies and techniques to gain faster results
- Legal action: know when to consider it and understand your limitations
- Collections agencies: how they work, when an agency fits your needs and how to protect your interests
Strategies for collecting debts owed — quickly and legally
- Discover how to best use credit applications and contracts to ensure prompt payment
- Implement skip tracing: learn to use today’s technology to your advantage
- Understand and comply with federal laws regulating skip tracing activity
- Be aware of how to handle out-ofstate judgments
- Learn important information about collecting from commercial firms, including corporations, partnerships and sole proprietorships
- Learn ways to adjust your policies to ensure faster collection and better cash flow
- Avoid common mistakes business professionals make in letters, emails and phone calls that can land their organizations in legal trouble
- Uncover records and information concerning hidden assets that can be used to collect debts owed to you
- Identify bad checks and know the legal procedures to follow as soon as you’ve received one
- Discover the truth about post-dated checks — is there ever a right time to accept one?
When a bankruptcy is involved, can you still collect?
- Learn the recent changes to bankruptcy law that can affect your collection procedures
- Collect on past-due accounts when your debtor has filed for bankruptcy
- Know your rights as a creditor during a debtor’s bankruptcy
- Understand creditor options under Chapter 7, Chapter 11 and Chapter 13 bankruptcy proceedings and learn how debt collectors are affected
- Protect your interests before a bankruptcy becomes imminent
Complying with FDCPA rules, regulations and statutes
- Identify the most common violations of the FDCPA — are you guilty of any of these?
- Participate in everyday scenarios to test your knowledge of collections law compliance
- Learn how to set up compliance procedures that are consistent organization-wide
- Monitor letters and phone calls: how to make sure every word and phrase are within legal guidelines
- Recognize your rights as a debt collector vs. the debtors’ rights — what you need to know about FDCPA updates, changes and guidelines
- Understand the Federal Truth in Lending Act, Fair Credit Reporting Act and Health Insurance Portability and Accountability Act: compliance issues that could affect your collection procedures
When your collection procedures aren’t getting the results you want
- Choose the right options for legally locating debtors and applying greater pressure on them
- Familiarize yourself with collection agencies: how they work, why their tactics succeed and what they can offer you
- Determine if an outside collection agency is right for your needs or if it’s best to continue on your own
- Choose a reputable collections agency: what to look for, what to avoid and how to protect your own interests
- When to prepare for legal team involvement, how to go about it and concerns to bear in mind
Protecting your company’s assets in court
- Determine when it is time to consider legal action for past-due amounts
- Understand what you need to know regarding taking legal action against a debtor
- Take your debtors to court: what you need to know about this last resort
- Learn documentation procedures that will stand up in court
- Discover how to handle post-judgment legal concerns
- Find out the best way to collect judgments: wage garnishments, installment and lump sum payments, foreclosures and more
- Know what to do when you are sued: top legal defenses for protecting your company’s assets and interests
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