It's a valuable, balanced approach that assures you'll handle people, get things done, and communicate — all in the same level-headed, confident manner. Understand the three styles of management. Specify what you need, when you need it, and the quality you receive. Motivate others to perform as expected. Learn the skills that guarantee you'll leap the hurdles you face everyday, earn more respect at work, and feel better about your role as leader.
Assertiveness Skills for Managers & Supervisors