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Overview

With this program, you'll discover 21 specific anger-reducing techniques you can use with your coworkers, customers, employees, bosses or anyone else who needs a cool head to calm them down.

Program Highlights

  • The first thing to do when confronted by an angry coworker
  • How to keep yourself calm when provoked by an angry person
  • Ways to help coworkers sidestep emotions and concentrate on solutions
  • One thing you should always do before jumping into the middle of a conflict
  • Precise language to use in the heat of outbursts, hostility and personal attacks

Available Products

$149

21 Ways to Defuse Anger and Calm People Down
Downloadable Video

ADD TO CART

$89

21 Ways to Defuse Anger and Calm People Down
Downloadable Audio

ADD TO CART

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