Administrative Assistant, Front Desk & Reception
Communication Training
- Developing Emotional Intelligence
- Give Effective Feedback and Maintain Positive Relationships
- How to Become a Great Communicator
- How to Communicate with Tact and Professionalism (2-Day)
- How to Handle Emotionally Charged Situations in the Workplace
- Managing Emotions Under Pressure
- Stop Overthinking and Eliminate Decision Fatigue
- Strategic Thinking and Planning
- Strategies to Build Rapport and Work Well with Others
- The Introvert's Guide to Handling Conflict and Communication
- The Manager's Guide to Confident Communication
Computer Software
- Advanced Microsoft® Excel®-Macros, PivotTables, Charts and More
- Easily Master Microsoft® Excel® PivotTables®
- How To Create Powerful Excel® Dashboards
- How to Use QuickBooks®
- Maximizing Productivity with Microsoft® Teams
- Microsoft Excel Automation and Power Queries
- Microsoft® Access® - Database Design, Queries and Reports
- Microsoft® Excel® Basics
- Microsoft® Excel®: Beyond the Basics
- Power Excel®
Microsoft Excel
Customer Service
Finance & Accounting
Grammar & Business Writing
Human Resources
- Comprehensive Training for HR Managers (2-Day)
- Diversity, Equity and Inclusion in the Workplace
- Employment Law
- FMLA Compliance
- How to Evaluate and Clearly Communicate Employee Benefits
- How to Have Sensitive and Difficult Employee Conversations
- Human Resources for Anyone with Newly Assigned HR Responsibilities
- Inspiring Employee Motivation and Engagement
- Learn to Write Effective Policies & Procedures
- One-Person HR Department
- Payroll Law
- Payroll Law, Ontario Edition
- The Essentials of HR Law
- The Introvert's Guide to Handling Conflict and Communication
- Timely HR Issues - Harassment, Marijuana, Employment Laws and More
- Training the Trainer
- Workers' Comp
Management & Leadership
- A Crash Course for the First-Time Manager or Supervisor
- Be the Manager Your Employees Want to Follow
- Coaching Skills and Leadership Lessons
- Create Effective Employee Development Plans
- Creative Leadership
- Criticism & Discipline Skills for Managers and Supervisors
- Data-Driven Decision Making and Analysis Course
- Delegation Training to Empower Employees
- Facilities Management - A 2-Day Comprehensive Course
- How Managers Become Great Leaders
- How to Plan and Monitor a Budget
- How to Supervise Bad Attitudes and Negative Behaviors
- How to Supervise People
- Inspiring Employee Motivation and Engagement
- Leadership & Management Skills for Women
- Leadership, Team-Building and Coaching Skills for Managers and Supervisors
- Leading Change in the Workplace
- Management & Leadership Skills for New Managers and Supervisors (2-Day)
- Managing with Assertive Confidence
- Overcoming Negativity
- Set Employee Goals and Define Performance Expectations
- Succeeding as an Introverted Leader
- The Indispensable Office Manager
- The Manager's Guide to Confident Communication
- The Manager's Role as Trainer and Coach
- Transitioning to Supervisor
Microsoft Office
- Advanced Microsoft® Excel®-Macros, PivotTables, Charts and More
- Easily Master Microsoft® Excel® PivotTables®
- How To Create Powerful Excel® Dashboards
- Maximizing Productivity with Microsoft® Teams
- Microsoft 365® PowerPoint® Training
- Microsoft Excel Automation and Power Queries
- Microsoft® Access® - Database Design, Queries and Reports
- Microsoft® Excel® Basics
- Microsoft® Excel®: Beyond the Basics
- Power Excel®
OSHA & Workplace Safety
Personal Development
- Dealing with Difficult People
- Developing Emotional Intelligence
- Diversity, Equity and Inclusion in the Workplace
- Give Effective Feedback and Maintain Positive Relationships
- How to Balance Work and Life in Challenging Times
- How to Handle Stress at Work
- Managing Emotions Under Pressure
- Managing Multiple Priorities, Projects and Deadlines
- Overcoming Negativity
- Stop Overthinking and Eliminate Decision Fatigue
- Strategic Thinking and Planning
- Strategies to Build Rapport and Work Well with Others
- The Introvert's Guide to Handling Conflict and Communication