Administrative Assistant, Front Desk & Reception
Communication Training
- Dealing with Difficult People
- Developing Emotional Intelligence
- Give Effective Feedback and Maintain Positive Relationships
- How to Become a Great Communicator
- How to Communicate with Tact and Professionalism (2-Day)
- How to Handle Emotionally Charged Situations in the Workplace
- Managing Emotions Under Pressure
- Strategic Thinking and Planning
- Strategies to Build Rapport and Work Well with Others
- The Introvert's Guide to Handling Conflict and Communication
Computer Software
Microsoft Excel
Customer Service
Finance & Accounting
- Cash Flow Forecasting for Small and Medium-Sized Businesses
- Collections Law
- Data-Driven Decision Making and Analysis Course
- How to Manage & Organize Accounts Payable
- How to Manage Inventory & Cycle Counts
- How to Plan and Monitor a Budget
- How to Use QuickBooks®
- Sales & Use Tax Workshop
- The Controller's Workshop
- Understanding Financial Statements
Grammar & Business Writing
Human Resources
- Comprehensive Training for HR Managers (2-Day)
- Diversity, Equity and Inclusion in the Workplace
- Employment Law
- Employment Laws All Managers Need to Know
- FMLA Compliance
- How to Have Sensitive and Difficult Employee Conversations
- How to Prevent Workplace Bullying and Violence
- Human Resources for Anyone with Newly Assigned HR Responsibilities
- Inspiring Employee Motivation and Engagement
- Learn to Write Effective Policies & Procedures
- Onboarding Remote Employees
- One-Person HR Department
- Payroll Law
- Payroll Law, Ontario Edition
- The Essentials of HR Law
- The Introvert's Guide to Handling Conflict and Communication
- Training the Trainer
- Workers' Comp
Management & Leadership
- A Crash Course for the First-Time Manager or Supervisor
- Basic Accounting Skills for the Business Professional
- Be the Manager Your Employees Want to Follow
- Coaching Skills and Leadership Lessons
- Creative Leadership
- Criticism & Discipline Skills for Managers and Supervisors
- Data-Driven Decision Making and Analysis Course
- Employment Laws All Managers Need to Know
- Facilities Management - A 2-Day Comprehensive Course
- How Managers Become Great Leaders
- How to Improve Employee Accountability with Remote and In-Person Teams
- How to Plan and Monitor a Budget
- How to Prevent Workplace Bullying and Violence
- How to Supervise Bad Attitudes and Negative Behaviors
- How to Supervise People
- Inspiring Employee Motivation and Engagement
- Leadership & Management Skills for Women
- Leadership, Team-Building and Coaching Skills for Managers and Supervisors
- Leadership, Team-Building and Coaching Skills for Managers and Supervisors
- Management & Leadership Skills for New Managers and Supervisors (2-Day)
- Management & Leadership Skills for New Managers and Supervisors (2-Day)
- Managing Virtual Employees
- Overcoming Negativity
- Set Employee Goals and Define Performance Expectations
- Succeeding as an Introverted Leader
- The Exceptional Team Leader
- The Indispensable Office Manager
- Transitioning to Supervisor
- Transitioning to Supervisor
Microsoft Office
OSHA & Workplace Safety
Personal Development
- Achieving Results without Authority
- Dealing with Difficult People
- Developing Emotional Intelligence
- Diversity, Equity and Inclusion in the Workplace
- Give Effective Feedback and Maintain Positive Relationships
- Managing Emotions Under Pressure
- Overcoming Negativity
- Strategic Thinking and Planning
- Strategies to Build Rapport and Work Well with Others
- The Introvert's Guide to Handling Conflict and Communication
