Confronting Workplace Conflict

Learn how to deal with difficult coworkers and improve team dynamics

no. CWK
5 out of 5 Customer Rating

1-Hour Webinar

Credits - CEU: 0.1

$ 149.00 CAD
$20 off seminars for groups of 3 or more
Webinar Bundle - add the recording for $50
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Learn How to Deal with Difficult Coworkers and Restore Harmony at Work 

Unresolved conflict can destroy productivity, reduce morale and damage team relationships. If your organization is struggling with personality clashes, negative attitudes or emotional outbursts, it’s time to take control with effective workplace conflict resolution training. 

From sarcastic comments and passive-aggressive behavior to aggressive outbursts and hidden agendas, conflict comes in many forms. Left unchecked, it leads to frustration, disengagement and dysfunction. This training is your guide to handling workplace conflict in a calm, strategic and productive way. 

Conflict Management Webinar: Practical Skills for Real Workplace Challenges 

Confronting Workplace Conflict is a fast-paced, results-driven conflict management webinar designed to help professionals at every level handle workplace tensions with confidence. In just one hour, you’ll gain the tools to defuse confrontations, improve communication and prevent small issues from escalating. 

Learn how to: 

  • Recognize and respond to common conflict triggers 
  • Maintain control during emotionally charged situations 
  • Use assertive communication techniques to stay composed and clear 
  • Apply proven frameworks for solving disagreements and restoring cooperation 

Whether you manage teams or work alongside challenging personalities, this session delivers practical strategies that work in real-world environments. 

Managing Toxic Employees and Jerks at Work 

Some coworkers push every button. They may be disrespectful, unmotivated or quick to anger. This training includes a special section on managing toxic employees—those who damage morale and drain energy from your team. 

You’ll learn how to maintain your professionalism while dealing with disruptive behaviors, plus how to avoid being pulled into unproductive confrontations. If you’ve ever wondered how to deal with difficult coworkers without compromising your standards, this session is for you. 

What You’ll Walk Away With: 

  • Emotional control techniques to manage high-stress encounters 
  • Frameworks for de-escalating tense conversations 
  • Listening skills that open lines of communication 
  • Insights into common toxic personality types and how to navigate them 
  • A renewed sense of control, confidence and clarity 

Reserve Your Spot Today 

Don’t let conflict control your workplace. Enroll in this workplace conflict resolution training and learn how to restore collaboration and boost team morale. Sign up now to access tools, tips and expert guidance that will transform how you handle conflict—starting today. 

What You’ll Learn in This Conflict Management Webinar 

This powerful workplace conflict resolution training delivers the skills and strategies professionals need to address workplace conflict with confidence and control. In just one hour, you’ll gain actionable techniques to prevent miscommunication, reduce tension and build stronger working relationships. 

By the end of this conflict management webinar, you’ll be able to: 

  • Develop more assertive, effective communication skills to respond confidently in difficult situations 
  • Understand how personality styles impact conflict and adapt your responses to reduce friction 
  • Apply Active, Rephrasing and Reflective listening techniques to enhance clarity and collaboration 
  • Generate multiple solutions to uncover root causes of conflict and resolve them constructively 
  • Avoid repetitive confrontations by shifting from blame to solution-focused communication 
  • Handle sarcasm, passive-aggressive behavior and personal attacks in a way that maintains control and credibility 
  • De-escalate volatile situations early, preventing them from turning into full-blown confrontations 
  • Navigate the challenges of managing toxic employees and maintaining professionalism under pressure 

This program is ideal for anyone looking to improve how they deal with difficult coworkers, reduce tension on their team and create a more productive, respectful workplace. 

This training is ideal for: 

  • Supervisors and managers 
  • HR professionals and administrative staff 
  • Team leaders and project managers 
  • Any employee who has witnessed or experienced conflict at work