There is a tough balance between authentic leadership and situational leadership. We ask leaders to be true to who they are, while also asking them to adjust their approach to fit the situation or person at hand. When considering situational leadership, we tend to praise leaders and managers who are naturally resilient and flexible—if flexibility…
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We recently worked with an organization with two important teams. One was an “operations team,” focused on basic case management—where consistency and steady thruput were important success factors. The other was a “strategic initiatives team,” focused on developing new approaches for the case management team—new software tools, new research methods and new services. The…
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Leaders and managers are responsible for leading teams to success—but what does that look like in these uncertain times? In some parts of the country, leaders are navigating the realities of returning to the office after long-term telework. In other workplaces, leaders are wrestling with health-related mandates as COVID-19 cases persist. Teams are getting to…
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Anyone who has worked for an organization can easily describe what they like and dislike about the leaders they encounter. However, turning those observations into the skills you need to become a good leader yourself can be much more difficult.
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