Tag: Customer Interactions

Customer Service Tips for Customers: Helping the Helpers Help You

In this article, we change the perspective, as many of our readers are also Black Friday shoppers and gift givers. This article provides some tips for enjoying the day and helping customer service specialists help you most effectively.

Read More

Customer Service Tips: Keeping Your Cool on Black Friday

Love them or dread them, the holidays are upon us and Black Friday seems to be the day that kicks it all off.  Here are some factors that may make this year more difficult than some other years for customer service specialists:

Read More