It happened again. I’m copied on an email and have become part of an email tennis match, watching the emails go back and forth between two colleagues. At this point, no one is winning and the emails are becoming more heated with every exchange. Have you ever sent an email or been included as a…
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Companies understand that internal communication is important to their business operations. Still, many fail to implement deliberate internal communication programs that address broader corporate needs such as revenue goals, brand consistency and company values. As a result, middle managers, co-workers, media, friends and outside organizations determine what messages employees receive.
The idea that “people work for people, not for a company” is even more relevant in today’s work environment than when it was conceived. Modern employees are more independent and demand more flexibility from their work environment. Teams are more geographically dispersed and more employees telecommute than in any other previous generation[1].
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