Category: Management, Supervision & Leadership

What’s Your Emotional Intelligence?

Have you run across someone recently who is not familiar with the term “Emotional Intelligence,” sometimes referred to as EQ? It’s a term heard more frequently in business environments. Yet, do you know your EQ score? If you are the curious type, there are many ways – online and off…
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Developing Emotional Intelligence

As a business leader, you are constantly looking for ways to improve yourself. You take courses and read the top business publications to increase your knowledge. You stay abreast of technological advancements in your industry and look for ways to improve your communication and presentation skills. However, what if someone…
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How to Create a Leadership Development Program for your Business

The Leadership Development Factbook 2014: Benchmarks and Trends in U.S. Leadership Development, produced for Bersin by Deloitte reveals that Leadership continues to be the number one Human Capital concern for businesses[1]. As organizations struggle with leadership gaps at all management levels, the report shows businesses responding with more leadership development…
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Personal Leadership Development Plan

You do what you plan. All of us, whether in business or everyday life, are more likely to accomplish a task if we first create a plan. Leadership and personal development coach, Michael Hyatt, shares that writing down those goals helps you clarify your intentions, motivates you to take action…
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How to Develop Your Leadership Skills

Anyone who has worked for an organization can easily describe what they like and dislike about the leaders they encounter. However, turning those observations into the skills you need to become a good leader yourself can be much more difficult. For example, you admire your boss because she clearly communicates…
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Employee Engagement Survey Questions

Companies report talent acquisition, retention and reducing job-related stress are among their top business concerns.[1] Many are looking to understand and improve their corporate culture to attract and engage employees.  Surveys that collect employee feedback are a part of this process. But what questions should you ask? Here are a…
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How Do You Measure Employee Engagement?

Businesses are familiar with the process and benefits of data analysis. Performance data, such as revenue per customer and profit margin, help companies set goals and measure success. However, one metric often overlooked is employee engagement. According to Gallup’s “State of the Global Workplace Report,” only 30% of employed U.S.…
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What is Employee Engagement?

Today’s workforce is more mobile and less skilled. Businesses are more exposed through various websites, allowing employees to rate their employer’s corporate culture. So, while the term Employee Engagement has been around for a long time, modern business pressures are driving a re-energizing of the concept. Culture, engagement and retention…
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Best Practices for Employee Recognition

While you can’t praise too often, you can praise badly. This is the premise of a recent white paper titled, “The Manager’s Field Guide to Recognition”[1]. For some managers, employee recognition comes naturally. For others – perhaps even most - creating a system for effective feedback can seem time-consuming and…
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Implementing an Employee Recognition Committee

The benefits of a happy workforce are compelling: improved retention, increased productivity, reduced absenteeism. A survey by the employee recognition consulting company, Globoforce®, indicates that happy employees are 85% more efficient and 10 times less likely to take sick leave. Globoforce also discovered that peer recognition is a powerful motivator…
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