Category: Management, Supervision & Leadership

The Irony of True Engagement: Stretching Hurts!

Different employees want different developmental opportunities. Some prefer the stability of a long-term dedicated role; others want to be stretched to grow and learn something new. Some may see new opportunities as the organization just continuing to raise the stakes; others may seek that challenge.

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Employee Retention – Making the Case for Staying

With rapid shifts in the economy and business landscape, retaining current employees feels like an important mandate.  Employee retention is certainly vital for operations and continuity. 

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Employee Engagement and Retention in Changing Times

The news is tough these days for organizational managers!  They need to redefine the workplace for a more virtual remote workforce; they face daily supply chain uncertainties and constraints; and turnover seems to be at an all-time high.

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Setting the Tone or Setting the Direction?

There is a tough balance between authentic leadership and situational leadership.  We ask leaders to be true to who they are, while also asking them to adjust their approach to fit the situation or person at hand.

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Leading Teams to Success: When Styles Clash

We recently worked with an organization with two important teams. One was an “operations team,” focused on basic case management—where consistency and steady thruput were important success factors. 

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Leadership in an Uncertain World

Leaders and managers are responsible for leading teams to success—but what does that look like in these uncertain times?  In some parts of the country, leaders are navigating the realities of returning to the office after long-term telework.

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After the Performance Review: Preparing for the Year Ahead

 At their best, performance reviews should be the start of a two-way dialogue that will last the entire year. Here are some tips: Acknowledge that the performance review — while important — is a moment in time over the course of a year. One conversation is unlikely to change the…
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Staying Present in a Performance Review – Key Tips

Even with effective planning, performance reviews can take many turns during the conversation.  Here are some common patterns that can occur in the conversation, and ways to keep things on track and focused on outcomes. Start with identifying projects or tasks that were key areas of focus for the year.…
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Tips: Preparing to Give a Performance Review

It’s time to evaluate your employees’ performance, and as with many important conversations, effective preparation is key.  Your first step should be to objectively reflect on each person’s contributions over the past year. Here are some tips: It is easy to consider only the past few weeks when considering performance—a…
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Respecting Diversity in a Time of Telework

A client shared an interesting story about a recent experience related to disability awareness and telework.  First, some background.  The organization has been working well remotely for several months.  Because the team has a good understanding of diversity principles, it follows the following ground rules: It is a cultural norm…
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