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Live Online Seminars
Onsites (In-person or online)
A Crash Course for the First-Time Manager or Supervisor
Effectively communicate, delegate and manage priorities to achieve management success
Advanced Microsoft® Excel®-Macros, PivotTables, Charts and More
Understand and unleash the power of Excel's most complex capabilities
Business Skills for the Digitally Driven Workforce
If you're more comfortable communicating with your computer than your co-worker, this course is for you
Business Writing for Results
Writing techniques for everyday business communications
CAL/OSHA 30-Hour Compliance Course (5-day)
Earn your 30-hour Cal/OSHA course completion card with 5 days of in-depth training.
COVID Workplace Safety
Why (and how) every organization needs to be OSHA compliant to reduce liability
Cal/OSHA Compliance
Understanding, interpreting and complying with the California Standards
Cash Flow Forecasting for Small and Medium-Sized Businesses
An interactive learning session on predicting and managing cash flow within your organization
Collections Law
Ensure your organization is legally compliant — and collect money quickly and easily
Comprehensive Guide to Human Resource Management (2-Day)
From legal hassles to interpersonal disputes, benefits to compensation issues, master the many diverse components of successful Human Resources management
Creative Leadership
Motivate and re-energize your team with creative leadership training: develop an environment of creativity and collaboration
Criticism & Discipline Skills for Managers and Supervisors
Learn proven ways managers can bring about positive change in people with employee discipline training – without incurring resentment, making enemies or destroying relationships
Customer Service Strategies for Business and Venues Amid COVID-19
Discussing customer service, consumer safety and changing guidelines
Dealing with Difficult Customers During COVID-19
How to avoid and defuse charged situations to keep your employees, customers and organization safe
Dealing with Difficult People
Strategies, tips and techniques for fighting frustration in the workplace
Developing Emotional Intelligence
Learn how to interact, communicate and collaborate successfully with all types of people
Employment Law
Stay up-to-date and compliant with the latest in FMLA, ADA, EEO and more
Employment Laws All Managers Need to Know
Keep your company out of legal trouble and confidently manage employees under today’s ever-changing laws
FMLA Compliance
Avoid costly mistakes from ever-changing legal requirements of the FMLA
Facilities Management - A 2-Day Comprehensive Course
Learn the techniques used by leading facility managers to create a safe, cost-effective and employee-friendly environment
Front Desk Safety & Security
Prevent workplace violence, handle emergencies and be prepared for any situation
HIPAA Compliance for Healthcare Professionals
Learn the latest HIPAA Privacy and Security rules governing electronic record keeping and patient privacy
HR's Role in COVID-19, How Human Resources is Establishing the New Normal
An interactive learning session on how HR is navigating a pandemic and return to work
Hiring Practices to Ensure Diversity and Inclusion
Policies, procedures and onboarding
How Managers Become Great Leaders
Develop forward-thinking leadership qualities to take you and your team to the next level!
How Teachers Can Instruct and Engage Students with Online Learning
An interactive learning session for educators and administrators responsible for developing, presenting and teaching online classes
How To Create Powerful Excel Dashboards
An interactive learning session for intermediate Excel users
How to Avoid Top Selling Mistakes
An interactive learning session to help sales reps overcome objections and close
How to Bargain & Negotiate with Vendors and Suppliers
Tools, tactics and techniques to get the terms, prices and conditions you want
How to Become a Great Communicator
Strategies to sell yourself and your ideas, and learn to communicate with anyone in any situation
How to Deliver Engaging and Interactive Online Training
An interactive learning session on how to keep participants informed, learning and communicating during an online training event
How to Deliver Exceptional Customer Service
A dynamic seminar that's a must-attend for everyone who communicates with customers
How to Manage & Organize Accounts Payable
Gain control of your accounts payable process with these powerful strategies, tips and techniques
How to Supervise Bad Attitudes and Negative Behaviors
Effective management techniques that result in positive performance
How to Supervise People
Required skills every leader must have
How to Use QuickBooks®
Establishing a Chart of Accounts, Payables and Receivables, Inventory Management, Taxes and Audits, Custom Reporting and more
Human Resources for Anyone with Newly Assigned HR Responsibilities
A crash course covering key issues, basic laws and best practices
Human Resources for Anyone with Newly Assigned HR Responsibilities,Abridged
A crash course covering key issues, basic laws and best practices
Leadership & Management Skills for Women
Discover fresh ideas and new techniques to influence, motivate and mentor others
Leadership & Management Skills for Women, Abridged
Discover fresh ideas and new techniques to influence, motivate and mentor others
Leadership, Team-Building & Coaching Skills for Supervisors, Abridged
Gain winning strategies for leading your team to excellence
Leadership, Team-Building and Coaching Skills for Managers and Supervisors
Gain winning strategies for leading your team to excellence
Management & Leadership Skills for New Managers and Supervisors (2-Day)
A two-day comprehensive seminar providing essential skills critical to every new manager or supervisor
Management Skills for Secretaries, Support Staff & Admin. Assistants
Learn to make decisions with confidence, and manage people, projects and time effectively
Managing Emotions Under Pressure
How to stay calm and productive in any situation
Managing Emotions Under Pressure, Abridged
How to stay calm and productive in any situation
Managing Multiple Priorities, Projects and Deadlines
Gain control over time, tasks and priorities
Managing Virtual Employees
An interactive learning session on leading remote employees and teams
Managing with Assertive Confidence
Learn to take charge and get the job done ... and earn respect, loyalty and admiration along the way
Maximizing Productivity with Microsoft® Teams
Exploring connectivity and collaboration
Microsoft® Access® - Database Design, Queries and Reports
You don’t have to be a database expert to take advantage of the impressive functionality of this program
Microsoft® Excel ® Basics, Abridged
Gain winning strategies for leading your team to excellence
Microsoft® Excel® Basics
Become a confident, capable Excel user with this customized training!
Microsoft® Excel®: Beyond the Basics
An accelerated one-day workshop to make you a Microsoft Excel pro!
Mistake-Free Grammar & Proofreading
Get a firm grip on grammar rules, learn to proofread with perfection — and enjoy yourself in the process
OSHA Compliance
Keep your workplace safe and stay fully compliant with OSHA's ever-changing regulations
OSHA Compliance for Healthcare Professionals
Stay up-to-date on the latest regulations for bloodborne pathogen exposure, needlesticks, sharps disposal and more
One-Person HR Department
What you need to know and how to get it all done
Overcoming Negativity
Detox your workplace and create a positive culture
Payroll Law
Protect your company from costly mistakes and legal blunders
Project Management Workshop
Guaranteed to help you complete your projects on time, on budget and on target
Sales & Use Tax Workshop
Cut time, save money and avoid legal hassles while keeping your bottom line accurate
Succeeding as an Administrative Professional
Learn to manage people, problems and priorities and become The Exceptional Assistant®
The Conference for Administrative Assistants
Hundreds of practical ideas, solutions and strategies for reaching your peak success level
The Controller's Workshop
Gain control of costs and accurately analyze your organization's financial performance
The Essentials of HR Law
Don't put your organization at risk — make sure every step you take is legally sound and compliant
The Exceptional Team Leader
Strategies to motivate and coach your team to success
The Indispensable Office Manager
Solve competing priorities, defuse tense situations and improve office efficiency
The Social Media Marketing Conference
Building platforms and expanding reach
Timely HR Issues - Harassment, Marijuana, Employment / COVID Laws and More
Equip your HR department with knowledge on the most important issues for 2020
Training the Trainer
The best ideas and the latest training "intelligence" from the nation's top training company
Transitioning to Supervisor
Successfully adjust to the changing expectations of your boss, peers and subordinates
Understanding and Developing Cultural Diversity
An exercise in cultural awareness for you and your organization
Workers' Comp
Understand the complexities of these guidelines and how they interact with ADA and FMLA law
Webinars
2012 Email Marketing Trends and Truths
Better achieve your marketing objectives with this email marketing training course
Digital Download Available.
5 Steps for Awesome Lead Generation
Grow your business using proven sales tactics
Digital Download Available.
60 Minutes of Access Secrets
Time-saving techniques and simple survival skills to help you wade through your data.
Digital Download Available.
60 Minutes of Adobe® Acrobat® Secrets
Discover must-have tips and techniques for creating, managing and manipulating PDFs
Digital Download Available.
60 Minutes of Excel 2013 Secrets
Stay up to date with the newest features and more in this Excel 2013 training
Digital Download Available.
60 Minutes of Excel Secrets
Learn to customize, organize and format your spreadsheets with ease
Digital Download Available.
60 Minutes of Outlook® Secrets
Beyond email and calendar — Discover how to customize, organize and get the most out of Outlook
Digital Download Available.
60 Minutes of Outlook® Secrets 2013
Digital Download Available.
60 Minutes of Photoshop Secrets
Learn to easily manipulate, enhance and transform images in just a few clicks
Digital Download Available.
60 Minutes of PowerPoint® Secrets
Learn the tips and tricks you need to quickly create clear, concise presentations every time
Live at 1:00 pm on November 12, 2020 or Digital Download Available.
60 Secrets to Successful Employee Orientation
Smoothly transition new employees to ensure they're comfortable, motivated and ready to work
Digital Download Available.
A Post COVID-19 World
Digital Download Available.
Accounting Ethics & Integrity
Digital Download Available.
Active Listening Skills to Improve Communication
Discover how to be an effective listener with this active listening training (Pre-recorded Webinar)
Digital Download Available.
Advanced Excel® Tips for the Power User
Master Excel and its most complex and intimidating features to simplify data manipulation and analysis
Digital Download Available.
Advanced Tips and Techniques for Microsoft Word Users
Beyond word processing — Master Word's most advanced and unique features to maximize the power of this popular program
Digital Download Available.
Assertive Communication Skills for Managers
Gain the credibility and respect you deserve — and get the positive results you want
Digital Download Available.
Assertiveness Skills for the Receptionist
Learn the skills to gain power and effectiveness
Digital Download Available.
Audit Report Writing for Internal Auditors
Create easily understood reports to motivate management
Digital Download Available.
Avoid the Top Mistakes Sales Reps Make
Don't let the basic blunders ruin your commission
Digital Download Available.
Bad E-mail Habits: What Message Are You Sending?
Eliminate embarrassing mistakes that damage your organization's credibility.
Digital Download Available.
Bankruptcy Law for Collection Professionals
Know your rights as a creditor
Digital Download Available.
Behavioral Based Interviewing
Improve your chances of hiring the right person with this behavioral interviewing training
Digital Download Available.
Best HR Practices for Communicating with Remote Employees
Digital Download Available.
Best Practices for Transitioning Work from Your Office to the Kitchen Counter
Digital Download Available.
Budget Management
Monitor your finances to effectively guide business decisions
Digital Download Available.
Building Teamwork One Individual at a Time
Create a collaborative, cooperative environment, and ensure that every team member contributes to group success
Digital Download Available.
Bullying! What School Administrators Need to Know
Keep your students safe!
Digital Download Available.
Business Writing and Editing for Professionals
Best practices for keeping your business communications and correspondence professional, on point and error-free
Live at 1:00 pm on October 15, 2020 or Digital Download Available.
Cash Flow Projections & Critical Business Planning Considerations
Live at 1:00 pm on October 20, 2020 or Digital Download Available.
Coaching Skills - Beyond Basic Supervision
Develop skills to help your team grow and evolve with this coaching skills training
Digital Download Available.
Conduct Effective Interviews and Hire the Right People
How to quickly weed through applications, ask the right questions and take the fear out of your hiring decisions
Digital Download Available.
Conduct Successful Online Meetings
Digital Download Available.
Confronting Workplace Conflict
How to understand and neutralize toxic people and impossible situations
Live at 1:00 pm on November 10, 2020 or Digital Download Available.
Control Chaos and Clear out the Clutter
Simple routines to get organized at work
Digital Download Available.
Creating Leads Through Social Media
Successfully turn social media sites into platforms for reaching potential clients
Digital Download Available.
Creative Ways to Reward and Motivate Employees
Encourage strong employee performance with simple low-cost and no-cost rewards
Digital Download Available.
Dealing with Difficult Patients
How to communicate and manage confrontation safely and effectively in the healthcare profession
Digital Download Available.
Disability Plan Administration- Minimize the Risk of Litigation
Administer a disability plan in your organization and avoid legal pitfalls
Digital Download Available.
Easy E-Newsletters
Twelve simple solutions for saving time, reducing stress and creating compelling eNewsletters
Digital Download Available.
Easy and Effective Debt Collection Strategies
Collect what's owed to you legally, fairly and promptly for immediate results
Digital Download Available.
Effective & Efficient Project Management Skills for Anyone
Define, direct and control your projects with this project management basics training
Digital Download Available.
Effective Email & Memo Writing for Paralegals
Convey your message clearly and concisely
Digital Download Available.
Effective Inventory Management
Develop a streamlined method for producing efficient cycle counts, tightening logistics and cutting costs
Live at 1:00 pm on September 29, 2020 or Digital Download Available.
Effective Techniques for Dealing with Difficult Customers
How to resolve complaints quickly, gain greater customer satisfaction and end every encounter on a positive note!
Digital Download Available.
Effective Telephone Communication Skills for Receptionists
Build a better foundation for a great customer experience
Digital Download Available.
Electronic Record Keeping for HR Professionals
Smoothly transition your organization's personnel documents into a secure and organized electronic environment
Digital Download Available.
Eliminate the Confusion of FMLA
Understand the complexities of FMLA and be confident that your organization is prepared and compliant
Live at 1:00 pm on November 18, 2020 or Digital Download Available.
Emotional Intelligence: The Keys to Working More Effectively with Others
How to eliminate the stress and frustration that comes from miscommunications and misunderstandings.
Digital Download Available.
Essential Tips to Coordinate Email Marketing and Social Media
Learn how to leverage your social media marketing to help your email marketing with this training
Digital Download Available.
Excel® Dashboard 101
Take raw data and make it presentable with this Excel dashboard training
Digital Download Available.
Excel® Dashboard 201: Designing Dynamic Dashboards
Design Excel VBA dashboards and impress your boss and coworkers
Digital Download Available.
Exempt vs. Nonexempt: How to Find and Fix Misclassification Mistakes
Ensure misclassifying employees is not a problem at your company
Digital Download Available.
FLSA Rules, Regulations, and Classification Standards
Digital Download Available.
Form 941 and COVID-19 Related Tax Credits
Live at 1:00 pm on October 28, 2020 or Digital Download Available.
Form W-9: Payee Identification and Tax Determination
Do you have questions about the W9 form process? Attend this webinar and learn the right information to gather so you don't get a call from the IRS.
Digital Download Available.
Fred Pryor on Leadership
The respected author, manager, and founder of Fred Pryor Seminars shares his insights and ideas on "How to Become a Great Leader".
Digital Download Available.
Getting Past the Gatekeeper
Successfully get your sales pitch to the decision maker
Digital Download Available.
Getting Started in Content Marketing
Learn to attract customers and influence their decision making with this content marketing training
Digital Download Available.
Great Grammar and Painless Proofreading
Get a firm grip on grammar rules and learn to proofread with confidence and efficiency
Digital Download Available.
Great Layout & Design: Tips, Tricks and the Latest Trends
Create eye-catching newsletters, presentations, brochures, ads, fliers and more — with little or no graphic design training
Digital Download Available.
HR, Title VII Laws and Virtual Meetings
Digital Download Available.
HTML Basics
Gain a working knowledge of Web page structure and formatting in this powerful course for beginners!
Live at 1:00 pm on November 19, 2020 or Digital Download Available.
HTML: Beyond the Basics
Take your HTML skills to the next level with this online HTML training
Digital Download Available.
Handling Complaints in the Medical Profession
Deal with difficult patient requests, complaints and protests in your medical office
Digital Download Available.
How Emotions Drive Decision-Making During a Crisis
Digital Download Available.
How to Avoid the Most Common Mistakes New Managers Make
Learn to establish credibility, gain respect and get employees on board in your new leadership role
Digital Download Available.
How to Bargain Better with Vendors and Suppliers
Discover smart strategies and powerful tactics to negotiate the deals and terms you want with vendor negotiation
Digital Download Available.
How to Clearly Communicate Employee Benefits
Ensure your employee benefits program is understood, utilized and valued within your organization.
Digital Download Available.
How to Conduct Competitor Research
Strategically use online resources to expose the competition's capabilities and reveal their weaknesses
Digital Download Available.
How to Deal with Negativity in the Workplace
Create a positive, productive work environment by preventing bad attitudes and negative situations from disrupting your team's performance
Digital Download Available.
How to Deliver Effective Online Customer Support
Communicate positively and professionally
Digital Download Available.
How to Effectively Employ Online Training
Learn strategies for delivering effective online training that keeps learners engaged, regardless of their location
Digital Download Available.
How to Handle Politically Charged Situations at Work
Addressing freedom of speech, Protected Concerted Activity, the NLRA and more
Live at 1:00 pm on October 22, 2020 or Digital Download Available.
How to Handle the Management Problems of a Technical Specialist
Successfully supervise people and projects with effective delegation and clear communication with this technical management training.
Digital Download Available.
How to Identify and Prevent Workplace Sexual Harassment
Digital Download Available.
How to Lead a Customer Service Team
Empower your team to provide the best service possible with this customer service training
Digital Download Available.
How to Make Meetings Produce
Stay on task, on topic and on time to eliminate meeting mayhem. (Pre-recorded Webinar)
Digital Download Available.
How to Manage Emotions in the Workplace
Anticipate conflict, minimize tension and thrive under pressure
Digital Download Available.
How to Manage Workplace Violence & Bullying - for Manager and Supervisors
Learn how to deal with bullying and violence in your workplace with this training
Digital Download Available.
How to Manage, Train, and Motivate the Change-Resistant Employee
Employee motivation training to gain buy-in and cooperation … from even your most reluctant team members
Digital Download Available.
How to Overcome Disruptive Workstyle Differences
Break down barriers to communicate, cooperate and collaborate with all types of people — even those who drive you crazy
Digital Download Available.
How to Read and Understand Financial Statements
Critical information for every non-financial professional
Digital Download Available.
How to Read, Interpret and Troubleshoot Contracts
Learn to quickly identify obligations, evaluate risks and protect your organization's interests
Live at 1:00 pm on October 14, 2020 or Digital Download Available.
How to Reduce Missed Medical Appointments
Techniques to lower the amount of no-shows at your healthcare organization
Digital Download Available.
How to Resolve Customer Complaints on the Spot
Learn how to handle objections, defuse confrontations and create win-win situations
Live at 1:00 pm on November 04, 2020 or Digital Download Available.
How to Resolve Government Customer Complaints
Maintain good relations with your government customers and keep them happy with great service
Digital Download Available.
How to Set Expectations for Remote Employees
Digital Download Available.
How to Succeed as a One-Person HR Department
Discover expert strategies to balance your workload, address employee issues and project a positive image for your organization
Digital Download Available.
How to Supervise Bad Attitudes & Negative Behaviors
Learn how to transform toxic employees into positive performers
Digital Download Available.
How to Supervise Off-Site Employees
Critical skills every manager needs to communicate effectively, resolve conflict and maintain high productivity
Digital Download Available.
How to Understand and Administer a Budget
Become a better bottom-line manager by finding problems, identifying trends and discovering opportunities within your budget
Digital Download Available.
How to Write Comprehensive Policies and Procedures
Discover the best methods for producing effective and legally sound documentation
Digital Download Available.
How to be a Super Sales Coach
Expert techniques to help your sales team reach their highest potential
Digital Download Available.
I-9 & Immigration Law Compliance 2020
Critical updates on employment eligibility verification, documentation and recordkeeping to minimize legal risk.
Digital Download Available.
IRS 1099 Update
Avoid penalties and ensure you're up to date on new regulations
Live at 1:00 pm on November 17, 2020 or Digital Download Available.
IT Help Desk Management
Learn proven techniques for prioritizing projects, managing costs, and handling people — and problems — with ease
Digital Download Available.
Improve Your Employee Engagement Plan
Improve employee retention, increase profits, reduce absenteeism and elevate customer satisfaction
Digital Download Available.
Improve Your Memory, Improve Your Productivity
Tips, techniques and exercises to remember names, recall numbers and retrieve critical business information on demand
Digital Download Available.
Inbound Email Strategies to Improve Customer Satisfaction
Leverage your customer service email communication in increase their satisfaction
Digital Download Available.
Increasing Search Engine Optimization
This SEO training workshop will teach you how to drive traffic to your website, blog and other online marketing channels
Digital Download Available.
Keys to Successful IT Project Management
Plan, execute and deliver complex IT projects on time and on budget
Digital Download Available.
Leading Business in Times of Crisis
Digital Download Available.
Leading in Times of Downsizing
Digital Download Available.
Legally Terminate Employees: 10 Critical Things You Must Know
Understand your rights and responsibilities when eliminating problem employees
Digital Download Available.
Leveraging LinkedIn to Increase Sales
Digital Download Available.
Make IT Documentation Less Painful
Take simple steps to accurately and efficiently document your programming and code
Digital Download Available.
Making Change Work
Take the fear and anxiety out of change and transform it into positive energy that generates unlimited opportunities for success. (Pre-recorded Audio Conference)
Digital Download Available.
Making the Most of Crystal Reports
Discover strategies for quickly configuring your data to produce high-impact reports for any end user
Digital Download Available.
Making the Transition from Staff to Supervisor for Nurses
Make a smooth transition from nurse to manager
Digital Download Available.
Managing Multiple Priorities for the Front Desk
Learn to manage your time and priorities with this front desk training
Digital Download Available.
Managing Remote Employees - Virtual & Mobile Employees
Live at 1:00 pm on November 13, 2020 or Digital Download Available.
Managing the Front Desk
Surefire techniques and best practices to make your front desk job easier.
Live at 1:00 pm on October 21, 2020 or Digital Download Available.
Medical Marijuana in the Workplace: HR Policies & Guidelines
Learn how medical marijuana impacts employment law at your organization
Digital Download Available.
Medical OSHA Compliance 2020
Digital Download Available.
Medical Records and Patient Information Distribution
Protect your patients and your organization by confidently and legally responding to requests for patient information
Digital Download Available.
Microsoft Access Queries Made Easy
Create, edit and perform customized searches to get the data you need in no time
Digital Download Available.
Microsoft Excel Charts and Graphs Made Easy
Maximize the benefits of these powerful tools to present data and communicate results with ease
Digital Download Available.
Microsoft Excel Made Easy
Get familiar with the basics: functions, formulas, commands and more
Digital Download Available.
Microsoft® Excel® Formulas Made Easy
Easily automate calculations and tasks to increase efficiency with basic and advanced Excel formulas
Digital Download Available.
Microsoft® Access® Forms & Reporting Made Easy
Learn how to modify records in your database and produce professionally formatted reports that summarize data in a snap
Digital Download Available.
Microsoft® Excel® Forms & Reporting Made Easy
Discover the power of the developer tab and present your data more effectively by creating dynamic forms and reports
Digital Download Available.
Microsoft® Excel® Macros Made Easy
Learn how to create and customize macros to reduce errors and automate everyday tasks.
Digital Download Available.
Microsoft® Excel® Macros for Finance Professionals
Take the mystery out of macros and unleash the power of Microsoft Excel
Digital Download Available.
Microsoft® Excel® PivotTables Made Easy
Basic PivotTable training for beginners
Digital Download Available.
Microsoft® Excel® PivotTables Made Easy 2013
Insert and sort pivottables with this spreadsheet training
Digital Download Available.
Microsoft® SharePoint® Tips and Tricks
Unlock the secrets of successful collaboration to streamline your document and process management
Digital Download Available.
Microsoft® Teams
Digital Download Available.
Modern Phone Sales Techniques
Close more leads over the phone in today's sales environment
Digital Download Available.
Monitoring and Collecting Accounts Receivable
Maximize the benefits of these powerful tools to present data and communicate results with ease
Live at 1:00 pm on October 06, 2020 or Digital Download Available.
Motivate Your Sales Team
Help your team feel and act like an integral part of your organization
Digital Download Available.
OFCCP's Affirmative Action Requirements - EEOC Training
Affirmative action and equal employment opportunity training to keep your organization in compliance.
Digital Download Available.
OSHA Compliance Update: MSDS to SDS
Make sure you are compliant with OSHA's SDS sheets
Digital Download Available.
OSHA Record-Keeping Compliance
How to log incidents, properly maintain records and produce sound documentation to avoid costly fines and penalties
Live at 1:00 pm on September 30, 2020 or Digital Download Available.
Paralegal Ethics
Understand general codes, guidelines and obligations to ensure professional conduct
Digital Download Available.
Paralegal Proofing
Eliminate mistakes that could damage your credibility
Digital Download Available.
Paralegal Roles from Pleading to Judgment
Become familiar with all steps of federal litigation
Digital Download Available.
Payroll Tax Updates
Digital Download Available.
Performance Reviews with Less Stress and Better Results
Proven strategies that take the guesswork out of delivering feedback, discussing compensation and handling sensitive situations
Digital Download Available.
Planning and Prioritizing Your Time Effectively
Digital Download Available.
Power BI Queries
Gain a fundamental understanding of the basic features of Power BI
Digital Download Available.
Preventing Harassment & Bullying in the Workplace
Digital Download Available.
Professional Telephone Skills
Project a polished image that exudes competence and confidence
Digital Download Available.
QuickBooks® Payroll Training
Learn how to set up your organization's payroll with our QuickBooks® payroll training
Digital Download Available.
QuickBooks®: A 60-Minute Crash Course
Become a more confident, capable user and learn to manage your financial data with accuracy and ease
Live at 1:00 pm on November 03, 2020 or Digital Download Available.
Records Retention Guidelines for Financial Institutions
Successfully navigate retention and destruction regulations to ensure your processes are consistent, compliant and up-to-date
Digital Download Available.
Relationship Marketing Strategies
Build a long lasting rapport with your customer base and learn how to retain them with this relationship marketing training
Digital Download Available.
Safety and Security Begins at the Front Desk
Be prepared to handle emergencies, threats and unexpected situations
Digital Download Available.
Simple Scripts for Problems at Work
Learn to effectively communicate with troublesome coworkers, bosses and clients, and counter criticism with professionalism
Digital Download Available.
