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Knocking Down Barriers to Feedback: Key Communication Skills





Categories: Communication

Effectively delivering and receiving performance feedback in the workplace remains one of the greatest challenges facing most managers – but it is also the fastest way to get results.  Let’s look at some communication skills that can help both managers and employees maximize the benefits of feedback conversations. Curiosity is a very important aspect of […]

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Communications?!? But… We Fixed That!





Categories: Communication

Here’s a great story about manager communications from one of our trainers. I was working with a senior corporate leadership team, and they wanted to improve employee engagement and outcomes.  A recent employee survey indicated that manager-employee communication and feedback was a key shortcoming and challenge for the organization. “I can’t believe this!” the CEO […]

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Windows to the World: Effective Web Communication





Categories: Communication

Web-based communication has been around for about 20 years, and we still struggle to break the barriers to effective communication using this medium.  Here are some reminders for effectively communicating online: Create Stories. There’s a reason verbal communication around the campfire have lasted through generations. Stories move people more than facts. Here’s an example. Rather […]

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Finding the Meaning Behind Team-Building





Categories: Professional Development

Much is said about the benefits of team-building, but how do we do it in a way that doesn’t just feel like adult games at work? First, it is important to have a “why” behind the games—a larger learning point or goal that adults can get behind. Here’s an example. There are many team-building activities […]

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Corporate Team-Building Activities





Categories: Professional Development

The best team-building exercises have a goal or purpose— one goal may be to provide a shared structured experience that allows team members to get to know each other better. Here are some ideas for team-building exercises that tend to achieve better team camaraderie. While this may take some planning, a shared volunteer experience supports […]

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