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How to Say It: Phrases for a Performance Appraisal





Categories: Professional Development

Performance appraisals can create stress for supervisors, particularly when you need to provide corrective feedback. Even the most experienced managers can find themselves at a loss for words during the conversation.  Here are some phrases to help engage the employee in a two-way dialogue. “The ABC Project was a key area of focus for you […]

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Leadership and Teamwork: Blending I and We





Categories: Management, Supervision & Leadership

“There is no I in TEAM” is a popular expression, but great teams know that individual leadership is essential to effective teamwork. In fact, without effective leadership, teams often lose focus and direction, and work and morale suffer as a result. Different leadership approaches work equally well on teams. When you are launching a team, […]

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Bringing the Outside In: Teams and External Awareness





Categories: Professional Development

When we talk about teamwork, we often focus on internal dynamics: goal setting, communication, leadership and process. It is equally important, however, to build team skills in political savvy and external awareness. These skills help the team scan their environment for new information, and prepare key stakeholders for future steps associated with the team’s work. […]

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Five Communication Tips for Teams





Categories: Communication

Communication is a central activity for all teams. In this post, we review five practical communication tips that lead to better teamwork. Make it common practice to revisit the goal. Many team-focused articles talk about the importance of mission clarity and alignment, but too often, teams don’t actually ask, “wait, why are we doing this?” […]

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Effective Business Communication





Categories: Communication

It was a cold Christmas Eve, and I was on a conference call at 2am. I cringed as the project manager belittled her team members and complained about having to take time away from her family. She never once acknowledged that everyone else on the call was also missing family time, nor that the problems […]

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