Tag Archives: Communication

Assessment: Diversity and Communications

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Often, discussions about diversity quickly become discussions about structural or systemic problems or patterns over time – and thus become a sociology debate, rather than a personal assessment. In reality, despite the complexities of diversity in the workplace, what most of us really control occurs at the level of the conversation.  We show respect for…
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Preparing for Pirates: Communicating Through Conflict

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Each September, “Talk Like a Pirate Day” celebrates the light-hearted side of piracy—the rolling letter “rrrr’s,” the merry drinks and the adventures of life at sea.  In real life, though, we occasionally run into the more traditional pirate–the one that is ready to board your boat and take your treasure away. Contemplating pirates offers a…
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How to Improve Emotional Intelligence

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If you want to know how to improve your skill at shooting hoops or playing the guitar, you practice. If you want to learn more about how to use Microsoft® Excel®, you take a class and complete examples that help you with your tasks. Can you improve your social, interpersonal or emotional skills?  Are these…
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Developing Emotional Intelligence

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Emotional Intelligence (EI), sometimes referred to as EQ, is often used when referencing employee performance and leadership effectiveness. So, does EI play a role in one’s ability to be a successful leader? SAVE $10 AND TRAIN ON THIS TOPIC TODAY REGISTER NOW Five Components of Emotional Intelligence at Work Self-Awareness – The ability to recognize…
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Technology in Business Communication

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The technology explosion of the past two decades has left businesses running catch-up. It’s easy for an individual to use a smart phone, but how does a large, or even not-so-large, organization leverage that convenience into business advantage? In some cases, communication technology has even harmed efficiencies by introducing tools that generate massive amounts of…
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