Category: Human Resourses Training

Developing Your Leadership Skills in Diversity and Inclusion

As cultural dynamics change in an organization, it is important for leaders to continue their own development and training.  As a training category, “Diversity and Inclusion” is an important set of both principles and skills, and covers a wide range of topics, including: Generational Differences Unconscious Bias Workplace Culture Cultural…
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Building Inclusiveness: One Conversation at a Time

We are marking Black History Month at a unique time in our history.  Political upheaval and conflict, increasing COVID-19 case counts and the national changes that come with a new Administration draw our attention outward to watch the news and check in on family and friends.  Marking a diversity holiday…
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Assessment: Diversity and Communications

Often, discussions about diversity quickly become discussions about structural or systemic problems or patterns over time – and thus become a sociology debate, rather than a personal assessment. In reality, despite the complexities of diversity in the workplace, what most of us really control occurs at the level of the…
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Five Tips for Building a Diverse Workforce

It is generally believed that diverse teams make better decisions, because they are more likely to bring in multiple perspectives – and therefore, better represent customers and clients.  In addition, when organizations work to improve diversity, it can also lead to broader applicant pools for new jobs – increasing the…
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Reacting to Diversity Topics – Looking Inward

Too often, diversity awareness becomes lists of differences. Black or White, Hispanic or Non-Hispanic, Asian or long lists of “Others.” Male, Female, Transgender. Gay, Straight, Lesbian, Bi-Sexual, Queer. Democrat, Republican, Independent. Christian, Jewish, Catholic, Buddhist, Muslim. Disabled, Differently Abled. Over time, more terms and categories emerge – and each individual…
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The Business Ethics of Black Lives Matter

As we write this, protests are spreading across the United States, with demands that leaders confront systemic racism and discrimination. What started as a focus on policing is shifting to a broader dialogue about what both individuals and businesses are doing to foster fairness and equality. Eliminating systemic racism, and…
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Business Ethics in a COVID World

Many workplaces are beginning the return to office spaces and normal operational status as the numbers of COVID-19 cases flatten across the country. There remain risks of a resurgence of the virus, so the return to work will raise ethical questions and choices for many managers as they establish new…
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Coronavirus in the Workplace: Key HR Issues

The spread of the novel coronavirus (COVID-19) has gone from a handwashing and elbow-bumping conversation to the most significant workplace issue we have ever seen. Employers are confronting dilemmas that change every day. Questions regarding how to handle emergency leave, workplace safety and health, furloughs, layoffs and mandated closing of businesses…
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Microlearning Course Design

When considering how to integrate new approaches—like microlearning—into your overall employee development efforts, it can be useful to get back to basics. In this article, we place microlearning within a broader training development structure. Let’s start at the broadest levels of training development: learning paths, curricula and courses. These learning…
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Employee Engagement: A Case Study

In this article, we share a case study about an organization that dramatically improved its employee engagement scores related to performance management.  The organization received feedback that high performance was not sufficiently differentiated and acknowledged in the organization, and rewards were not well aligned with performance. First, the management team…
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