Situations where co-workers say and do hurtful, tactless, discriminatory and sometimes violent things to one another are both disruptive and toxic to the workplace. Do some co-workers engage in low intensity but continuous conflict with one another? Do some co-workers engage in bullying behaviors such as spreading malicious gossip and innuendo? Are some workers occasionally subjected to acts of actual physical violence such as pushing and shoving — or worse?
The truth is, workplace violence can strike anywhere, anytime and no one is immune.
According to OSHA, nearly 2 million American workers report having been victims of workplace violence each year. Unfortunately, many more cases go unreported.
So what should managers and supervisors do to help prevent and deal with workplace violence and bullying? That’s what this fast paced, information rich workplace violence training is all about.
- The Bureau of Labor Statistics' Census of Fatal Occupational Injuries (CFOI) reported 14,770 workplace homicide victims between 1992 and 2012.
- Data collected by the Consumer Product Safety Commissions' National Electronic Injury Surveillance System (NEISS) that is collected in collaboration with National Institute of Occupational Safety and Health (NIOSH) estimated more than 137,000 workers were treated in emergency departments for nonfatal assaults in 2009.
- The Bureau of Justice Statistics' National Crime Victimization Survey (NCVS) estimated the number of nonfatal violent crimes occurring against persons 16 or older while they were at work at more than 500,000.
What You'll Learn
- Define and distinguish between workplace aggression, bullying and actual violence
- List the policies and workplace violence laws every organization should have in order to combat workplace violence and bullying
- Consider various examples and scenarios of words and behaviors that could lead to acts of bullying or violence — and, what to do about them
- Use progressive discipline to effectively “nip workplace violence in the bud” before a real workplace tragedy occurs
- Implement a real-world “zero-tolerance” workplace violence policy
- Interact with an employee who is being impacted at work by domestic violence
- React during active shooter situations
- And more…
Who Will BenefitHR managers, department managers, supervisors, team leaders and anyone who may play a part in management or supervison.