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Assertiveness Skills for the Receptionist

Learn the skill to gain power and effectiveness

Webinar CD-ROM * - Recording from event on 07/15/16
Item # RAS01006DR

 US $99.00

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* When selecting a recording of an upcoming event, the CD will be available approximately 3 weeks after event is held.

As a receptionist, you are the face of the company. You are the first person people talk to on the phone and see in the office. The last thing you need in your position is to feel powerless, invisible and frustrated with not being taken seriously.

By learning to become more assertive in this receptionist training course, you can overcome the challenges you face in your role and take advantage of new skills to make you more effective in your position.

Do not get taken advantage of anymore. Learn the skills you need to be able to say, "I am a professional." Assertiveness is not a personality trait, it is a learned skill. View this webinar today to ensure you are taken seriously and can handle any situation thrown your way.

What You'll Learn

  • How to recognize behavior and tailor your responses
  • Ways to project a more credible, self-assured image
  • How to handle conflicts and confrontations with dignity and control
  • Techniques to express your opinion with authority and tact
  • Assertiveness techniques to practice and put into action
  • And much more!

Who Will Benefit

This webinar will benefit receptionists, secretaries, office managers and anyone who wants to learn assertiveness techniques.

100% SATISFACTION GUARANTEED!
As always, your satisfaction is our #1 priority. If for any reason you're dissatisfied, we'll arrange for you to attend another seminar, choose a different product, or receive a full refund — hassle free!

1 - Hour Webinar -
Available Immediately!

Assertiveness Skills for Receptionists Training Course


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