Making the Transition from Staff to Supervisor
Successfully adjust to the changing expectations of your boss, peers, and subordinates
Have you recently been promoted to a new position as a manager or supervisor?
Moving into a position of authority means meeting new challenges, taking on new
responsibilities, and mastering new skills. It also puts you in line for greater
rewards at work including positive recognition from peers and higher-ups,
increased job satisfaction, and better benefits. That's all well and good, but as
a new supervisor, you may feel overwhelmed by all your new responsibilities, anxious
about the transition, and stressed out about moving from "coworker" to
You may worry about the way others will react to your new supervisor status …
have concerns about keeping up with a tougher workload … and wonder how to
handle the new tasks you will be faced with: hiring, disciplinary action, even firing.
A program to ease the transition …
This supervisory training course was specifically designed to address the needs of anyone
who is new to managing others. What you learn in this class will arm you with a powerful
new set of skills, strategies, and techniques for dealing with the issues you will
encounter as you take on your new position and move forward in your career.
You will find out how to relate well to former peers who are now your subordinates,
and you'll learn the communication skills that will help you handle these changing
relationships in a way that's comfortable for everyone. You'll discover secrets
for motivating and encouraging people to do their "personal best" for
you, and find out how to discipline firmly and fairly, without creating resentment.
This supervisory training will not only show you how to positively influence the
behavior of your employees, but also reveal ways to handle negative forces such
as gossip, rumors, and poor attitudes.
… and put you on course for success!
In this workshop you'll learn:
- How to communicate more effectively as a new supervisor
- When to be flexible, and when to stand firm
- 5 steps for building trust and gaining respect
- How to develop your own personal management style
- Strategies for motivating others to achieve results
- The truth about discipline how to handle uncomfortable situations
- What every new supervisor and manager should know about hiring and firing
- Time management skills that really work
- And much, much more!
What our Customers are Saying...
Managing Your New Employees
- Ways to transition from coworker to authority figure without seeming domineering
- How to deal with the person who wanted the job you just got
- Strategies for managing people who have more experience than you do
- How to thrive when your success is based on the accomplishments of your team, not
your individual work
- Why you must honestly assess your own behavioral and communication styles
and modify them if necessary
- The key differences between communicating up and down the corporate ladder
- Critical listening skills every successful supervisor must master
- 5 steps for building trust and gaining respect even among less-than-cooperative
- Tips and tools for managing the people you inherited
- Essential skills for building your own "dream team"
- Delegation: why it's not your chance to give others the jobs you don't like
- How to set positive examples without seeming saintly
- The secret of success: achieving results through others
- What your employees want from you and what you can give them
- The art of appreciation when, where, and how to praise
- How to recognize and motivate underachievers
- The right way to discipline
- From buddy to boss can we still be friends?
- What do you do now? (The skills that got you here won't necessarily keep you here)
- How to identify and eliminate your own personal roadblocks to success
- 4 of the most common pitfalls in the transition to management
- The language of supervision performing a SWOT analysis
- Ways to change your focus from "depth of knowledge" to "breadth of
- How to manage others successfully when you're in the dual role of worker and supervisor
- Hiring and firing: what every new supervisor must know about these hot-button topics
- More work, responsibility, and pressure how to stay on top of everything
without losing your cool
- Tips that keep meetings on time, on track, and on target (it isn't hard if you follow
- How to develop your own personal plan for professional growth and stick to
it for the long term
1-Day Seminar - US $99.00
Groups of 5 or more: $89.00
Washington, DC - August 22nd
Wilmington, DE - May 17th
Annapolis, MD - August 4th
Columbia, MD - August 3rd
Cumberland, MD - August 31st
Frederick, MD - August 2nd
Hagerstown, MD - August 1st
Salisbury, MD - September 27th
Towson, MD - August 5th
Allentown, PA - September 23rd
Allentown, PA - May 5th
Chambersburg, PA - May 16th
Harrisburg, PA - September 30th
King Of Prussia, PA - September 28th
Lancaster, PA - September 29th
State College, PA - September 1st
Fairfax, VA - August 23rd
Fredericksburg, VA - August 24th
Richmond, VA - August 25th
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Continuing Education Certificates
You can obtain a certificate documenting your professional credits by visiting our certificate page.
Certificates will be available 10 days after your event has ended. You can find more information on credits, including a complete list of eligible courses here.