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Managing the Front Desk
Create a
positive first impression and handle your daily challenges with professionalism and poise .
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Public Seminar
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In just one information-packed, fast-paced day,
discover new solutions, surefire techniques and "best practices" for
making your job at the front desk easier, less stressful, and more
enjoyable!
How to
Excel at the Front Desk offers up-to-the-minute ideas, fascinating
insights, and real-world advice about what's working right now for
receptionists in both large and small organizations across the
country.
Are you
faced with... |
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Aggressive
salespeople or vendors who just won't take "NO" for an
answer? |
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Angry callers who treat you
with curtness and disrespect? |
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People
who pull you in a million different directions with too many high priority
assignments at once? |
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Visitors
who try to slip past the front desk without checking win with
you? |
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Confusion over how to handle security
emergencies? |
Join us for an exciting,
motivating, and highly informative day of training, and we'll deliver the hard
skills you need to keep up with the demands, challenges , and day-to-day
"craziness" of your job!
Seminar Overview
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Learn to
project an image of poise, confidence, and
professionalism...regardless of how you're really feeling
inside! |
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Communicate
with confidence and clarity |
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Essential
telephone techniques that guarantee exceptional results! |
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Organize
your time, space, and responsibilities |
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Calmly
handle safety threats, security issues, and other emergencies |
To find out more
about Managing the Front Desk, contact our customer service department at customerservice@pryor.com
or by phone at (800) 780-8476.
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