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Fred Pryor / CareerTrack

The Outstanding Receptionist

Learn how to polish your image, perfect your telephone skills, and increase your value to your organization in this receptionist training seminar

Afternoon Session:
The Outstanding Receptionist

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No matter how busy you are, your organization depends on you to project a professional image, a first impression people will remember and respect for months to come.

In just a half-day receptionist training seminar, you will discover how to improve your skills and better support everyone in your organization — right up to the managing director. This course will also help you learn how to manage the stress that comes naturally with your hectic schedule, and enjoy your job more in the process.

This secretarial training program is packed with the tools and techniques receptionists need to face challenges confidently, tackle growing responsibilities, and maintain composure amidst chaos. In this informativeIn this informative administrative assistant training seminar, you will learn to manage your time better … deal with all types of people … handle conflict with tact and poise … and make a positive and polished first impression. Let this information packed course help you excel in your receptionist position!

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You'll learn ways to:

  • Perfect your telephone skills
  • Project an image that commands respect
  • Improve your customer service
  • Be more than "just a receptionist"

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The Outstanding Receptionist — Seminar Overview


  • Ways to stay fresh, alert, and sincere all day long
  • The best ways to greet, interrupt, or transfer people on the telephone
  • How to be more assertive, yet polite
  • How to make sure you always have coverage for breaks, holidays, training, and sick leave
  • Exercises you can do at your desk to relieve tension
  • How to develop a reference book that keeps valuable information at your fingertips
  • Ways to deal with people who demand too much, ramble on, are confused, or seem too aggressive
  • Cross-training: how to expand your role in the company

Continuing Education

This event is eligible for the following continuing education credits:


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Half-Day Seminar - US $79.00

Groups of 5 or more: $74.00

Near WOODBRIDGE, NJ
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Continuing Education Certificates

You can obtain a certificate documenting your professional credits by visiting our certificate page.

Certificates will be available 10 days after your event has ended. You can find more information on credits, including a complete list of eligible courses here.

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