Is your credit policy clear, concise, and airtight?  Check it against our comprehensive checklist.
	The latest "e-tactics" from the smartest collectors: how to use and document e-mail to charge-up collection efforts!.
	Billing and invoicing: discover if you're losing valuable cash flow through ineffective billing procedures.
	No gains with shame!  How to collect what you're owed and keep your customer's dignity intact.
	Strategies to help you "get through" to anyone...no matter how hard customers try to avoid your call.
	How to avoid losing customers your company needs to keep...and how to evaluate which customers represent valuable relationships.
	The basic types of debtors: get to know  them now...you'll encounter them over and over again.
	Stallers, Jugglers, Deadbeats, Liars:  tactics and strategies that work on the toughest types.
	How to find a "missing" debtor: learn the tricks the experts use to quickly "track down" anyone!
	Weighing the costs of collection against debts owed: when does a collection effort become a money-losing proposition?
	Factors that determine when to negotiate...and when to stand firm.
	Workable alternatives to "payment in full"...how to establish "ground rules" the debtor will respect.
	The Fair Deb Collection Practices Act:  you and your debtors' rights under this important federal law.
	How standards of the Consumer Protection Act affect credit and collections.
	What constitutes debtor "harassment" ... and how to steer clear of this legal risk.

 

To find out more about Effective Strategies for Collecting Accounts Receivable, contact our customer service department at customerservice@pryor.com or by phone at (800) 780-8476.