How to Deal With Difficult People Strategies for getting results with the hard-to-handle people in your life This program takes a long, hard, and often lighthearted look at what you can do to deal with the people who seem to delight in making your life miserable. Learn to co-exist with all kinds of difficult people — from know-it-alls to bullies, backstabbers and more — and free yourself from their grip. Don't spend another moment fuming, speechless, or tongue-tied. Learn how to handle difficult people once and for all. You'll feel better about them — and yourself. Program Highlights The best comeback to a biting or sarcastic remark What to do when someone starts yelling or threatens you The one mistake people make that's guaranteed to escalate conflict What to do when your "difficult person" is your boss When to call in a third party to resolve a stalemate How to know when YOU are the difficult one Click to view a sample: Click to hear a sample audio (requires Windows Media Player®) Windows Media is a registered trademark of Microsoft Corporation in the United States and/or other countries.

Dealing with Conflict & Confrontation DVD

Ordering:

Type	Product	Code	Item Price
DVD	3 DVDs & workbook	21082DVD	US $129.95	Buy Now	Save to Wish List
Audio CD	4 audio CDs	10015CD	US $89.95	Buy Now	Save to Wish List
Video Kit	3-volume video set & workbook	20379	US $129.95	Buy Now	Save to Wish List
Workbook	Additional video workbook	30049	US $12.95	Buy Now	Save to Wish List
MP3	Digital audio & workbook	DA1040	US $69.95	Buy Now	Save to Wish List