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9 Traits of Highly Successful
Teams
Put your teams to the test
What symptoms surface when you take this 30-second team diagnostic?
The trouble with the teams in my workplace is: (Check all that
apply)
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Squabbles flare up over
inconsequential matters. |
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We really don't know
why we're on teams. |
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We're all "too different"
to work together. |
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Our meetings are endless,
ineffective and dominated by a few. |
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Trying to reach a consensus
is impossible we can't agree on anything important. |
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The frequent friction
among some team members is affecting the rest of us. |
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We're not skilled at
policing ourselves. Attempts at constructive criticism usually
end in hurt feelings. |
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Despite our success we
feel we're an island cut off from other departments, and even
from the rest of our organization. |
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Our teams seldom get
much done. |
How many did you check?
Just a few? Most of them? ALL of them? The total number doesn't matter.
Even a single check mark is a reliable tip-off that your teams could
be in trouble now or will be soon.
But don't feel bad if you checked several. You're not alone. Too many
of today's workgroups are teams in name only. They were formed in haste
made up of players with no formal team training and pushed into
duty to "work wonders."
Sad thing is when they fail to deliver, management is unhappy (and
gets down on teams), customers aren't served well, and teammates can
end up down on themselves as well as their jobs.
It doesn't have to be that way. If you think your group could benefit
from professional help in key areas of team performance, consider bringing
this workshop to your people at your location.
This is "in the trenches" team training.
Throughout the day you'll work in teams and tackle the real-world problems
you encounter in your workplace. You'll take part in exercises, role-playing,
self-assessments and other participatory techniques that facilitate
adult learning. This training will drive home the principles that make
teams the powerful force they've become in business, government and
education today.
The immediate paybacks
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You'll see what a "true"
team looks like inside and out so you can begin to set your
sights on meaningful and reachable goals. |
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You'll take a team inventory
of the skills you have now; see which ones need recharging; and
discover what's new in team skills that you'll want to try. |
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You'll learn new approaches
to conflict resolution that will clear the air and give your people
the fresh start they need. |
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You'll discover innovative
ways to get things done as a team without endless discussions,
and with everyone pitching in. |
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Your team be it a new
team, an existing team, a team in trouble or a good team that
wants to do better will tackle the tough issues and gain sound
solutions. |
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You'll see an immediate
uptick in morale, productivity, pride in your jobs and the praise
that will follow. |
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You'll learn team skills
that will earn you more autonomy than ever before the kind of
freedom that comes when management trusts your decisions and supports
your goals. |
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You'll come away with
renewed enthusiasm and optimism that your team can be as good
as any. |
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In one single day, you
and your people can learn all nine traits of highly successful
teams from a true topic expert in group dynamics. |
Program Agenda
(9:00 a.m.-11:45 a.m.)
A successful team is sure of itself
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Why "purpose" is the
backbone of any true team |
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How to craft a mission
statement that's much more than a motto |
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Strategies for galvanizing
diverse people into a unified team |
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How to convert your team's
"purpose" into a working plan |
it's open and honest
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How to
"read" your teammates' attitudes and behaviors and use what
you learn for the good of the team |
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What motivates
and demotivates your people? Why understanding the forces
that influence your team can lead to improved morale, performance
and collaboration |
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Personal
values vs. team values understanding the balance between individual
wants and group needs |
and its members know their roles.
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10 traits
of a "team builder" |
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10 characteristics
of a "team wrecker" |
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What happens
when personal ethics run contrary to team ethics |
A
true team holds productive meetings
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Right ways/wrong
ways to call, conduct and adjourn your team get-togethers |
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Exploring
the pros and cons of "huddling" an effective alternative to
full-blown meetings |
(1:00 p.m.-4:00 p.m.)
it straddles no fences
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The 5 decision-making
roles at team meetings: responsibilities of the Facilitator, Recorder,
Timekeeper, Owners and various Resources |
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What teams
need to do BEFORE they plan a course of action |
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Common, Urgent,
Major: 3 categories of decisions, and the team response to each |
is skilled at resolving conflict
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What constitutes
"appropriate" confrontation |
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The 5 styles
of handling conflict (comparing, accommodating, avoiding, compromising,
participating); when, why and how to use each |
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7 steps to
resolving team conflicts |
and isn't afraid to police itself.
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Examining
your team "conscience" |
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Things to
ask yourself about: |
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Meetings
(Are you prepared? Do you dominate? Do you participate?) |
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Workload
(Are you carrying your fair share? Covering up for others?)
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Behavior
(Are you setting a good example for newcomers? Do you promote
your group image to outsiders or tarnish it? Are you marching
to the team drummer or to your own beat?) |
A
successful team knows it isn't an island
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Goals, progress,
problems, individual performances and other things a team needs
to relate to top management |
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Specific
ways to integrate a new team into the scheme of an organization
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How to bring
a new member into an existing team |
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Knowing when
to seek outside coaching, advanced team training, or a referee
to settle out-of-control disputes |
and, best of all, it knows how to celebrate.
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The difference
between long-term rewards and short-term inducements (one builds
up while the other tears down) |
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Why celebration
must be linked with team "growth" to be meaningful |
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4 proven
ingredients for a successful celebration |
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Examples
of reward programs that continue to work at companies such as
Corning, Carrier and Nucor Steel |
Back
to the "Corporate Seminar" Index
Contact
us and bring this Seminar to your organization
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