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The Ultimate Supervisor
Bring out the best in your employees
As a manager or supervisor, you are on the spot, every day.
Ultimately, you are accountable. Your success is measured in terms of the way your employees perform. You have to make
sure that the work gets done, costs are controlled, employees work as a team, and upper management is satisfied. Clearly, being
a supervisor is a tough job.
With this one power-packed day of training, you can ensure all of your managers and supervisors:
- Have the skills they need to be supportive coaches
- Understand how to correct poor performance
- And bring out the best in every employee within your organization!
The Ultimate Supervisor is designed to help supervisors successfully manage their people, tasks, time, and themselves.
It's training that will empower your supervisors in ways that positively influence morale and boost your organization's bottom line.
The Power of On-Site Training
In one day of customized training brought to your location, your managers and supervisors will gain new skills and refresh
old ones in the most beneficial learning environment. Your training expert will provide instructor-led discussions, group
exercises, and real-world examples to help drive home key supervisory skills. Participants will also have a chance to ask
questions and get personalized answers on the spot, receive "real time" coaching, and benefit from the synergy of learning
with coworkers. This program benefits:
- New managers and supervisors
- Seasoned managers and supervisors
- Team and project leaders
- Anyone who has supervisory duties at any level within your organization
Don't spend another day with supervisors who have little or no formal training
struggling to gain control over their employees, priorities, and deadlines! Bring this program to your location and enjoy
these organizational benefits:
- Managers and supervisors will develop into brand ambassadors for your organization's values, goals, and vision.
- Your management group will become a stronger leadership force.
- Increased team unity will improve cooperation, increase morale, decrease employee turnover, and results in
greater productivity.
- With increased efficiency, costs are controlled and the bottom line is increased.
Program Overview
The Role of the Supervisor
- How leading people differs from being the boss
- The 6 most common pitfalls of the new or untrained supervisor
- Assessment: how to pinpoint your own behavioral style, identify your employees' styles, and use this information
to build better workplace relationships and improve performance
- The supervisor as coach: the benefits of team building vs. traditional supervision
- Case study — "Supervisor, Monday Morning"
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Getting It All Done
- How to prioritize tasks for yourself and your people when everything's due yesterday
- How the "4 Rs" can help you tame the paperwork monster once and for all
- 10 tips for managing your time more efficiently
- Basic project management skills every supervisor needs to know
- How to use delegation to empower your people
- Case study — "Deciding What to Delegate"
Building a Better Team
- How to select, hire, and nurture superstars
- A look at motivators and demotivators
- The 5-step coaching model — an effective tool for teaching new skills or improving performance
- New recruits vs. established employees — what supervisors should know
- Performance appraisals as a motivational tool
- Problem employees: how to tell whether coaching, disciplining, or counseling is the best approach
- Case study — "Dealing with Performance Problems"
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The Challenges of Change
- Understanding the "3 Cs" of change: Constant, Cyclic, and Cumulative
- How to help your people through the basic change cycle
- Specific techniques to gain support for change
- How to use one-on-one coaching to strengthen weak spots
- Ways to make your employees gain control of their destinies
- How to reinforce the need for change — so the right reasons remain foremost in everyone's minds
Into Your Future
- How to create relationships with other managers and supervisors through informal networking, formal shadowing,
and supervisory task teams
- Why you must align yourself with your boss's values, goals, image, and vision
- How to sell your ideas and solutions to peers and higher-ups to get results
- 6 ways to make a positive impression on others and gain visibility and influence where you work
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us and bring this Seminar to your organization
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