How to Troubleshoot & Maintain PCs
Master the tools and techniques critical for keeping PCs at optimal performance
Covers PCs running Microsoft® Windows®
 Computers are supposed to make your life easier, right?
So why is it that you find yourself wasting your time, with your workday at a standstill, waiting for some technical support person to explain why your PC suddenly can't find the video card? Some days, it seems like you spend more time getting your PC to work than actually working, doesn't it?
Now, help is on the way! Find out how to troubleshoot and maintain your PC!
In this two-day hands-on workshop, you'll learn the fundamental troubleshooting skills required for resolving common hardware and software problems, adding memory and expansion cards, and even disassembling and reassembling a PC.
Don't let temperamental PCs bog you down! In two information-packed days of training, learn how to upgrade hardware components and use appropriate utilities to identify and correct performance problems. You'll develop the skills you need to identify and resolve:
- Hardware malfunctions
- Problem peripherals
- System errors
- Applications failures
- And much more!
Think you need to be a computer whiz to understand and fix computer performance and operating problems?
Think again! With the tools, tips, and techniques provided in this comprehensive course, you'll learn how to check for resource conflicts, update and repair crucial software drivers, and create a life-saving startup disk to help you recover from system crashes.
You'll learn to configure basic BIOS features to improve your PC's performance, how to properly load operating system software, and how to spot — and avoid — potential problems before they get out of hand.
You'll discover how to defragment a hard drive to improve your PC's speed and performance, how to put a crippled computer into "safe mode" for repairs, and where to get up-to-the-minute virus protection from hundreds of data-destroying viruses currently plaguing the PC world.
Best of all, you'll learn how to solve and prevent basic software and systems problems yourself, without having to rely on an outside technical support service that puts you on hold for hours.
Read Program Overview
Program Overview
Find Out "What's Under the Hood"
- An overview of your PC's components — Learn how to tell a NIC card from a motherboard
- Tips for avoiding critical missteps that could fry your PC's circuits
- How to make sense of the PC alphabet soup — RAM, ROM, DRAM, SIMMS, DIMS, and USB ports
- The lowdown on your PC's brain — system bus types, chipsets, and BIOS
Configure PC Hardware Components to Maximize Performance
- Calculating your PC's performance potential: how to assess your processor's capacity
- Can you get more "oomph" out of your PC with a RAM upgrade, or are you "maxed out"?
- How running a defrag can dramatically improve your PC's speed and performance
- Does your PC have what it takes to hook up to crucial components? Need-to-know considerations when looking at PCs and peripherals
Back to Program Overview
Learn the Basics of Hardware Troubleshooting
- Crucial components you need to create a professional PC repair kit
- Could a sudden power surge cripple your PC? Find out the simplest way to prevent unexpected damage
- Simple, time-saving tests you can perform to determine whether a malfunction is hardware- or software-related
- A 3-step method for isolating troublesome peripherals
Troubleshoot Common Software Problems
- Windows woes: how your operating system can be its own worst enemy
- 4 critical steps to take every time a software problem is encountered
- Virus Alert: What to do immediately when you suspect infection
- Isolating resource conflicts: what to do when drivers collide
- When all else fails … how to reformat a hard drive and reinstall your operating system correctly
Back to Program Overview
Optimize Your System Software to Improve Performance
- Helping your PC "think" faster with performance enhancing CMOS and BIOS configurations
- The number one source of PC performance problems
- How to build a "software toolkit" of critical utility programs
- Where to find the latest patches, fixes, and updates you need to keep your PC bug- and virus-free
Discover the Step-by-Step Guide to Computer Upgrades
- Can you rebuild it? Can you make it better than it was? Find out how to assess your PC for hard drive, processor, and memory upgrades … and discover what — if any — peripherals it can handle
- Don't buy a PC that's instantly obsolete! What to look for when purchasing new equipment
Higher System Programming Modes That Improve Performance
- When you should NOT use sleep mode
- The ABCs of your FAT
- How to optimize instant access systems
- Why boot sequence makes a difference, and the best way to change it
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The Many Uses of Power Management
- Power Management: more than just hibernation
- The truth about surge protectors
- Are you using the right uninterrupted power source?
Preventing and Resolving Conflicts
- Slave/master configuration — what not to do
- Understanding IRQ settings to avoid conflicts
- Understanding IRQ, DLL, CMOS, DOS, and more
- Device manager tips that end configuration problems
- Getting your hard drive up to maximum speed
- The RAID principle
- Tricks for preparing and installing a second hard drive
Back to Program Overview
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