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Call: 1-800-944-8503      Email: pryoronsite@pryor.com

Communications Skills for Women

Achieving Confidence, Credibility, and Composure


Are the women in your organization struggling with ways to communicate effectively?

If so, this is the seminar for them! Successful women know how to say the right thing at the right time. They are able to keep their head in the face of anger and conflict. They possess the ability to persuade, influence, and motivate others to work together on teams and projects. And the best part is, all of these skills are learned, not inborn!

In this dynamic and extremely practical one-day seminar, participants will learn specific techniques to:

    Master a compelling "communications image" that will get their work and ideas noticed!
    Learn 7 strategies of voice tuning to enable them to sound clear and confident.
    Harness more dynamic language in 6 easy steps.
    Overcome anger, conflict, and difficult people!
    Understand ways that men and women communicate differently.
Who will benefit:

    Any woman in your organization who wants cutting-edge information on overcoming the unique challenges women face in today's business world.

How we present this material:

    An all-female environment provides the perfect setting for the women in your organization to relax and focus on the unique communication challenges they face. Your certified on-site trainer will bring special insights to the group and will use the workbook and relevant activities to make the information come "alive" for everyone!

Key learning points:

    Unique tools to overcome difficulties of communicating by telephone
    Stay "tuned in" to office gossip and politics without becoming part of the problem
    Interact successfully with chronic complainers and temperamental personalities
    3 guidelines for effectively expressing anger!
    Language softeners that hurt a woman's image making her sound "wimpy"!
    Speaking before groups: overcome this (natural) fear and take command!
    The 20 common masks women wear: identify them and move towards authentic communication
    Negotiation: learn how to make the techniques work for you!

As a result of this training:

    Participants will speak and act with more confidence and authority. They'll understand how to make communication work with both men and women. They will have more energy and time to devote to your organization's bottom line due to lower stress levels.

Program Agenda

Communication Mirror: Assessing Your Communication Style

    Understand personal style: what and how we say it!
    A personal improvement strategy to enhance strengths and shore up weak areas.

Get What You Want: How to Influence, Persuade, Negotiate, and Motivate

    Negotiate anything with anyone and achieve great results! 4 dynamic techniques that work!
    Know and eliminate 4 common mistakes that cause persuasive efforts to fall short.
    The 2 real reasons we resist change-and how they can influence others to accept and support it!

Your Communication Image: How to Project Confidence and Credibility

    5 wordless communication messages you send that you may not be aware of!
    4 types of communication "noise" that can distort and twist messages.
    How to handle interruptions-without offending anyone!

Key to Effectiveness: "Outcome-Based" Communication

    Choose the communication strategies that will achieve your goals.
    Know your listener: gain the outcome you want, no matter who you're communicating with.
    Spot a breakdown in communication-before it causes difficulty!

Word Power: How to Harness the "Language Advantage"!

    5 easy steps to high-impact communication!
    Forceful language vs. softeners: identify each to send the right message every time!

Managing Anger, Hostility, Conflict, and Negativity

    Handle an "emotion explosion" in yourself or others
    Stand up effectively to criticism (without getting defensive) with our step-by-step plan!

Communicating to Groups

    5 professional guidelines for impromptu speaking-never feel unprepared again!
    8 great confidence builders: shed fear and maintain composure no matter how large the audience!

The Two-Way Communicator: How to Understand Others

    Be an eloquent listener: follow our 5 terrific tips to stay focused!
    Help others "get to the point" without offending them.

Reaping the Rewards of "Power Communicating"!

    Straight talk about gender: what every woman in business must know!
    Put the lid on damaging, morale-draining rumors
    Check for 4 subtle mannerisms that undermine a woman's credibility


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