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Communication
Skills for IT Professionals
Clearly convey your message to any individual and eliminate misunderstandings that damage your credibility
If your
technical staff isn't aware that 85% of their success depends on strong
communication and interpersonal skills, they should attend this seminar!
It's been designed specifically for them.
This
powerful and practical one-day seminar will help your technical
professionals learn:
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How
to avoid common communication missteps that hurt their credibility
and decrease their effectiveness. |
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Feedback
techniques that create positive change while leaving others feeling
confident and comfortable. |
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How
to flex their communication style. |
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Time-tested strategies for
making strong presentations to groups. |
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A
fail-safe strategy to approach difficult conversations or "touchy"
subjects. |
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The
experts' ways to communicate through conflict -- achieve objectives
while maintaining strong relationships. |
Who will benefit
. . .
All professionals who have been highly trained in their technical specialty
who want to increase their interpersonal effectiveness: managers of
technical professionals; project team leaders; any technical specialists;
newly appointed leaders or managers.
How we present
this material . . .
Our on-site format encourages participants to share information. And
because everyone is from your organization, the ideas they generate
are relevant. Your certified on-site trainer will also have special
insights into their needs and will plan activities to make the information
pertinent to all participants.
Key learning
points . . .
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Stop
dozens of mistakes before they occur! Powerful communication techniques
to prevent common misunderstandings. |
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Employ
time-saving meeting management practices that cut meeting time
without sacrificing productivity! |
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Understand
the link between emotion and communication, and maximize the impact
of virtually any communication. |
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Effective
steps technical professionals can use to neutralize "criticizers"!
Plus, they'll learn how to pass critical information to others
with a more effective, positive approach. |
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The
power of non-verbal communicating: Read others' hidden messages
for best results! |
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Specific
communication strategies to overcome "personality clashes." |
As a result of
this training . . .
Participants will become more confident about communicating to those
outside their specialty. They will save time as they convey their message
in ways others can understand, and they will make fewer errors of fact
because they will be more easily understood.
Program
Agenda
Expand Your Influence
Through Negotiation and Motivation
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Get what you want through "informal" negotiating |
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Forge
"win/win" agreements: a productive system that enables you to
negotiate mutually beneficial agreements with subdued, relaxed
tactics |
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Unleash
the power of "sincere praise"! You'll discover how to use this
tool to encourage the behavior you want from others! |
Managing and
Winning the Political Game
Capable Communication
to Groups
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3 techniques to dispel the fear and anxiety of speaking to groups.
Feel in control in minutes! |
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Use
analogies, key examples and personal observations to make even
the ponderous facts come alive! |
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Tap into the power of "visual information"! Learn how to incorporate
charts, graphs, illustrations and other visual tools into virtually
any information you want to communicate! |
Complete
the Communication Loop with Fail-safe Feedback
Expand
Your Team Communication Abilities
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The
ABCs of leadership: how to comfortably and confidently step into
a leadership role on your team |
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How
to bring out the best ideas, increase involvement, and move a
team quickly toward its objectives. Discover an innovative team
communication strategy that enables you to set the process in
motion! |
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Harness
"summarizing" and "questioning" techniques that prevent miscommunication
and bring out the best in every single team member |
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Conflict
management: how to resolve the inevitable conflicts that arise
in teams. Even long-standing problems and disagreements can be
overcome |
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Discover
cutting-edge meeting management techniques that shave hours off
team meetings without compromising productivity! |
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to the "Corporate Seminar" Index
Contact
us and bring this Seminar to your organization
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