Team-Building, Mentoring, and Coaching Skills for Managers & Supervisors

Gain winning strategies for leading your team to excellence

(Also available in Spanish)

Gone are the days when bosses told subordinates what to do. Also gone are the old techniques of supervising with intimidation. Today's managers and supervisors need to know how to increase productivity through motivation and need to build team loyalty while effectively dealing with the problem employees.

Are you and the other managers in your organization up to the challenge?

This one-day seminar is designed to help managers and supervisors develop high-impact skills that will help them become successful coaches, mentors, and leaders. Attendees will learn techniques for increasing productivity and proven methods for motivating every team member to give 100% effort. Plus, discover ways to analyze and improve individual management styles while gaining strategies for communicating effectively with bosses, coworkers, and team members. In just one day of strategic training, your management team will learn how to lead a diverse work force and counsel players who don't always follow the rules.

Who will benefit most?

• New managers and supervisors
• Experienced managers and supervisors who have never received formal coaching skills training
• Those given the tough task of increasing their organization's productivity
• Newly appointed team, work group, and project leaders
• Managers facing the challenge of working with difficult employees in an effort to improve performance

This day of tailored training will address your company's specific needs. Discussions, group exercises, and hands-on practice will drive home key coaching skills. Plus, participants will get their questions answered on the spot, receive real-world coaching techniques, and benefit from the synergy of learning with coworkers. Every member of your organization's management team will learn to improve his or her communication, motivation, and counseling skills while using better judgment and utilizing available talent to increase efficiencies. This investment in your managers will pay for itself in no time as you benefit from a more productive, pleasant workplace.

Key learning points include:

• 10 power techniques to break down communication barriers
• 14 ways to tell when personal problems are overwhelming an employee
• How to make snap judgments without making blunders
• 8 blue-prints for consistently reliable decision-making
• Fail-safe methods you can use to spot every employee's strengths and weaknesses
• High-impact tactics for developing a coach's "sixth sense"
• Specific steps you must take to neutralize problem employees
• How to "handpick" top performers and keep them enthused and motivated
• Techniques that allow you to be demanding without creating resentment
• 15 ways to pull even the most divided work group together as a team

With the tips and techniques provided in this seminar, your managers will learn to communicate in a way that clarifies expectations, builds relationships, and gets results. Managers and supervisors will lead teams through changes in a way that creates enthusiasm rather than resistance. Turnover will decline as your managers take the steps needed to reduce employee burnout, and productivity will skyrocket as employees who were just "going through the motions" feel a renewed sense of motivation and excitement.

Program Overview

• The "Want-To-Win" Attitude: How to Build It
• Strategy and Planning Essentials for Managers/Coaches
• How to Coach Your Team
• How to Handle a Coaching/Counseling Session — and When to Leave it to Professionals
• Coaching Superstars: How to Be a Manager and a Mentor

• How to harness natural competitiveness as a positive, powerful force
• Why you must be demanding and how to do it the right way
• 8 techniques that will increase enthusiasm — for an individual and the entire team

• How to ensure you've got the right people playing the right game: Implement proven strategic tips that work in theory and in practice
• How to know if you're an over-communicator and 4 direct actions that help you avoid "over-coaching"
• 7 easy strategies that coaches/managers can use to deal with pressure — before it escalates and results in stress and anxiety!
• Building your "roster": how to spot superstars and problem players, and identify everyone's strengths and weaknesses

• 5 compelling reasons why your employees want to be part of a team
• 5 ways to transform even the most divided work group into an enthusiastic, winning team
• 8 symptoms of weak or ineffective teams
• Winning acceptance and respect as a coach/manager: how to promote upward communication on your team
• How to defuse peer conflicts before they affect the entire work group
• Tips for getting anti-social employees and "loners" involved
• Specific tactics that balance team goals with individual ambitions
• Is counseling the right approach? Experts explain the risks and benefits
• "Non-directive" counseling: a proven approach that helps employees discover their own solutions
• 8 guiding steps to positive discipline and corrective action

• 4 subtle actions that encourage people to open up
• Inquiry "land mines" — 3 types of questions you should never ask
• A proven method you can use to ensure you really hear what an employee is saying
• How to deal with anger, crying, or other emotional responses
• Healing the wounds — how to close on an upbeat, positive note and avoid grudges

• Tips to ensure you recognize employees with great potential
• Essential techniques that keep high achievers enthused, challenged, and interested
• How to offer constructive criticism to a top performer
• Strategies to help the high achiever without alienating the team or "playing favorites"
• What you can offer as incentives when you can't offer raises or promotions

Back to the "Corporate Seminars" Index
Contact us and bring this Seminar to your organization