|
Coaching Skills for Managers
and Supervisors
How
to encourage employees
to strive for excellence and take more pride in their
work
Gone are the days when bosses told subordinates what
to do. Also gone are the old techniques of ruling through intimidation.
 Today's managers and supervisors need to know how to increase productivity
through motivation. They need to build team loyalty as well as deal
with the problem players too.
Are you and your managers up to the challenge?
This one-day seminar is designed with one purpose in mind: to increase
proficiency in the broad range of skills needed to be a successful coach.
Your managers and supervisors will learn better ways to be a coach.
This includes techniques for increasing productivity and group performance.
They'll discover ways to analyze and improve their management styles.
They'll gain strategies for communicating effectively with direct reports,
bosses, and teams. And they'll learn how to lead a diverse work force
to great performance amid players who don't always follow the rules
Who
will benefit most?
 |
New
managers and supervisors |
|
Experienced
managers and supervisors who have never been formally trained in
coaching skills |
|
Those
directed to increase productivity |
|
Newly
appointed team, workgroup, and project leaders |
|
Those
who have been challenged with any productivity issues |
How do we present this
material?
Your trainer will tailor the content of this one-day seminar to address
your company's specific needs. Discussions, group exercises, and hands-on
practice will drive home key coaching skills. Plus, participants will
get their questions answered on the spot, receive "real time" coaching,
and benefit from the synergy of learning with their co-workers
Key
learning points:
|
10 power techniques
to break down communication barriers |
|
How to be demanding
without creating resentment |
|
14 ways to
tell when personal problems are overwhelming an employee |
|
How to make
snap judgments without making blunders |
|
8 blue-prints
for consistently reliable decision making |
|
Fail-safe methods
to spot every employee's strengths and weaknesses |
|
High-impact
tactics to help you develop a coach's "sixth sense." |
|
Exact steps
you must take to neutralize problem employees |
|
How to "handpick"
top performers and keep them enthused and motivated |
|
15 ways to
pull the most divided work group together as a team |
As a
result of this training:
|
Your
managers will communicate
in a way that clarifies expectations, builds relationships, and gets
results |
|
Managers and supervisors will lead their groups through changes in a way that
creates enthusiasm rather than resistance |
|
Turnover will
plummet as your managers take steps to reduce employee burnout |
|
Productivity will skyrocket as your managers reenergize employees
who are just "going through the motions," apply creative ways
to motivate, excite, and reward their teams, and turn average
workers into superstars |
Program Agenda
The "Want-To-Win" Attitude: How to Build It
|
How to harness
natural competitiveness as a positive, powerful force. |
|
Why you must be
demanding and how to do it the right way. |
|
8
techniques to raise
enthusiasm for an individual or the entire team. |
Strategy and Planning Essentials
for Managers/Coaches
|
How to ensure
you've got the right people playing the right game: Implement proven
strategy tips that work in theory and in practice. |
|
Building your
"roster": how to spot superstars and problem players, and identify
everyone's strengths and weaknesses. |
|
How to know
if you're an over-communicator (with 4 direct actions that help
you avoid "over-coaching"). |
|
7 easy strategies that coaches/managers use to deal with
pressure before it escalates to stress and anxiety!
|
How to Coach Your Team
|
5 compelling
reasons why your employees want to be part of a team. |
|
5 ways to transform
even the most divided work group into an enthusiastic, winning team.
|
|
8 "symptoms"
that signal weak or ineffective teams. |
|
Winning acceptance
and respect as a coach/manager: how to promote upward communication
on your team. |
|
Peer conflicts:
how to defuse them before they affect the entire work group. |
|
How to involve
anti-social employees and "loners." |
|
Specific tactics
that balance team goals with individual ambitions. |
|
Is counseling
the right approach? Experts explain the risks and benefits of counseling.
|
|
"Non-directive"
counseling: a proven approach that helps employees discover their
own solutions. |
|
8 guiding
steps to positive discipline and corrective action. |
How to Handle a Coaching/Counseling
Session and When to Leave it to
Professionals
|
4 subtle actions
that encourage people to "open up." |
|
Inquiry
"land mines"
3 types of questions you should never ask. |
|
Expert
listening skills
the proven method to ensure you really hear what the employee
is saying. |
|
How to deal
with anger, crying, or other emotional responses. |
|
Healing
the wounds
how to close on an upbeat, positive note and avoid grudges. |
Coaching Superstars: How
to Be a Manager and a Mentor
|
Tips to ensure
you recognize employees with great potential. |
|
Essential techniques
that keep high achievers enthused, challenged, and interested. |
|
How to offer
constructive criticism to a top performer. |
|
How to help
the high achiever without alienating the team or "playing favorites."
|
|
What you can
offer as incentives when you can't offer raises or promotions |
 Back
to the "Corporate Seminars" Index
Contact
us and bring this Seminar to your organization
|
Seminars
