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Creating Optimism in the Workplace
Learn strategies for creating a more positive, productive environment when people, issues, or situations breed discontent


Is negativity a problem in your organization? Would your team benefit from increased productivity, a positive work environment, and team cohesion?

Do these situations sound familiar?

  • Tensions flare over inconsequential matters.
  • Employees are afraid to confront problems or volunteer help.
  • Discipline and quality of work are suffering.
  • Gossip, fear, and rumors and distracting team members from the tasks at hand.
  • Coworkers seem preoccupied with personal agendas.
  • Even your standout employees are losing enthusiasm.
  • Managers and supervisors are spending too much time soothing feelings and repairing damage.

Workplace negativity can be toxic for an organization, spreading quickly and quietly while morale declines and tension grows. However, it can be stopped — if you recognize the early warning signs and act on them before it's too late. With the strategies, tips, and techniques provided in this training, your staff will learn what makes negative people behave the way they do ... how to minimize the effects of negative people ... and how to eliminate negative attitudes and give new life to your team.

This power-packed seminar will help you identify and control the effects of:

  • Negativity in your organization
    What is a negative atmosphere costing you in ...
    • Lowered productivity?
    • Diminished work quality?
    • The loss of top employees?

  • Negativity in your team
    Learn treatments for the 4 most common negative behaviors.
    • Defensiveness — "It wasn't my fault."
    • Naysaying — "That will never work."
    • Hostility — "I don't get angry — I get even."
    • Chronic hopelessness — "Why work so hard? I'll never get it all done."

  • Negativity in yourself
    Is the negative atmosphere affecting you, too?
    • Are you taking setbacks personally?
    • Are you losing patience with the pace of progress?
    • Do you feel burned out?

Help each member of your team put negativity in the past and watch as productivity skyrockets, turnover declines, health communication thrives, absenteeism is minimized, and creativity and innovation flourish. In just one day of training at your location, you can turn your team around and say goodbye to poor performance, deteriorating relationships, and team toxicity.

Give your employees the tools they need to:

  • Trace and replace their unproductive behaviors.
  • Learn the difference between healthy skepticism and whining.
  • Stop "top down" negativity from infiltrating an entire workforce.
  • Build a barrier against destructive complaining.
  • Effectively challenge negativity in others.
  • Create an antidotal "pocket of optimism."
  • Overcome organizational burnout.
  • Develop a "we can get it done" attitude.
  • Bounce back from setbacks, re-energize, refocus, and get back on track.

Program Overview

What is negativity anyway ... and is it contagious?

  • Why are some people so negative — while others are always upbeat?
  • The toll "downers" take on other people's performance, productivity, and job satisfaction
  • The difference between health and harmful skeptics
  • How negativity can spread to epidemic proportions — and 5 steps to stop it early

How our own negativity affects others — at work and at home

  • A look at some underlying reasons you may harbor negative feelings, including feeling abandoned, feeling out of control, having your space violated, and experiencing stress over conflicting obligations
  • "Traveling negativity" — unloading the baggage we carry back and forth from home to work
  • Why we dump on people for no apparent reason — and how to put an end to such unfair practice
  • The far-reaching ripple effect of an ugly disposition

Dealing with coworkers' negativity

  • Specific remedies to help coworkers correct negative attitudes and outlooks
  • What can happen if you get stuck with a negative coworker or boss — safeguarding yourself from absorbing those negative effects
  • How to sidestep the negativity traps set by people you work with
  • Why some people enjoy being negative
  • The pros and cons of intervention — when it's safe to step in and when it's not
  • How to ensure you're not the cause of someone's negativity

What to do when negativity is entrenched in the politics, personality, and culture of an organization

  • Understanding the 2 kinds of organizational norms
  • Why bureaucracy almost always creates negative norms
  • How negative norms can repress creativity, stifle initiative, encourage conformity, and reward mediocrity
  • The 10 most common types of negative norms, and how they influence morale, work quality, and productivity
  • How to create a pocket of optimism where you work — without overhauling the entire system

 

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