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Online Video Course Descriptions
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Online video courses give users the best of both worlds. We offer several
courses on a variety of different subjects, all available right from your
desktop. They are delivered using state of the art streaming video and
audio, combined with interactive online training content.
Many of our online video courses even provide corresponding on-screen
slides, a free workbook to help follow the material, and an area to take
notes (online) which can be emailed to yourself or anyone else after
completing the course. Want to learn more? Browse our courses below!
For more detailed information about our technical requirements,
please see our Technical Information page. For specific questions,
e-mail our Customer Support
Center or call 1 (703) 964-8000. If you would like to order by phone,
you can call 1 (800) 556-3012.
How to Supervise People - Powerful training that will launch you to peak performance in motivating, managing, and taking charge of projects and people.
Regardless of your management experience, this course will enhance your ability to delegate, motivate, praise, deliver criticism or discipline, work under pressure, meet tight deadlines, train new employees and organize people, projects, and schedules.
ITEM #IB1001 US$69
Course Overview
Free Demo Purchase
Using and Understanding Microsoft Office - For basic to intermediate users. Applies to both Standard and Professional editions and covers Office 2000 and previous versions!
This course will teach you how to harness the power of Microsoft Office. Learn to master the menu system, file management, on-line Help, shared features and common tools that apply to all of Office's applications.
ITEM #IB1004 US$69
Course Overview
Free Demo Purchase
How to Deliver Exceptional Customer Service - Focus on making your customers top priority!
Learn from what is working in companies across America. This course will teach you and your staff helpful ways to communicate with customers in person and over the phone, skills for dealing with angry customers, tactics for keeping your composure under stress, and much more.
ITEM #IB1002 US$69
Course Overview
Free Demo Purchase
Management Problems of the Technical Person in a Leadership Role - Increase your success while making the transition from technical specialist to manager/supervisor.
Technically-minded managers or supervisors need new skills they may have never used before. This power-packed course is guaranteed to provide you with practical tips and techniques in making the transition from specialist to generalist, and to be more comfortable with your transition.
ITEM #IB1003 US$69
Course Overview
Free Demo Purchase
How to Manage Multiple Projects & Meet Deadlines - Prioritize crucial projects, manage conflicting demands, reduce pressure, and master multiple tasks with confidence.
If you need to: Get more done in less time
Recognize your real priorities
Keep track of several projects
Establish and meet deadlines
Get rid of bottlenecks
this course is for you! Learn how to gain more control over your time, tasks, and priorities than you ever thought possible.
ITEM #IB1006 US$69
Course Overview
Free Demo Purchase
High-Impact Communication Skills for Women - How to respond to any situation with confidence and power.
This course presents the style of today's most powerful women and is designed to help you communicate more confidently and persuasively. Discover simple yet profound changes you can make to add impact to your communication and get better results with all the people in your life.
ITEM #IB1005 US$69
Course Overview
Free Demo Purchase
Using & Understanding Microsoft Excel
- For beginning to intermediate users - covers Excel 97 and previous
versions for Windows 95, and Excel 98 and previous versions for Macintosh.
Starting with the basics, and moving to more advanced features, you'll learn
how to turn Excel into your most powerful productivity too. Learn how to set
up Excel to meet your personal needs at work or at home. If you're only
tapping a few of the features of this powerful and versatile software, get
set for a productivity explosion!
ITEM #IB1007 US$69
Course Overview
Free Demo Purchase
Speak with Confidence & Clarity
- Overcome your fear and nervousness and make powerful presentations.
No matter how much you doubt your own speaking abilities, you will be amazed
at how these tips and techniques will help you make effective presentations
in any situation - from one-on-one to large groups! This course will give you
an unparalleled opportunity to gain the experience and strategies of the
experts and empower you to stand up and speak with confidence and skill.
ITEM #IB1012 US$69
Course Overview
Free Demo Purchase
Mastering Microsoft Access Basics
- Discover all that Access can do to keep you on top of the mountain of
information you need to run your business and manage your time.
Learn how to automate your data-keeping, monitor your inventory, and streamline just about any task in which having instant access to information is key to your success! This training gives you the foundation upon which to build your skill level in developing a data management system that truly meets your current and future needs.
ITEM #IB1008 US$69
Course Overview
Free Demo Purchase
Evelyn Wood Reading Dynamics for Business Professionals
- Conquer the "information age" with the most powerful weapon ever
discovered for reading, comprehending, and remembering any kind of written
material.
Now the world-famous Evelyn Wood Reading Dynamics system is available as a powerful ONLINE Training course! This is the time-tested program taken by millions, including U.S. presidents, business leaders, and world figures. Based on years of research, this is a powerful system of practical, proven techniques guaranteed to make you a faster, better reader.
ITEM #IB1009 US$69
Course Overview
Free Demo Purchase
Conflict Management & Confrontational Skills
- Control, confidence, and composure in even the most highly charged situations.
If you've got the courage to admit that the cost of unmanaged conflict has been too high, we've got the life-changing answers for you! Discover an exciting, innovative, solutions-driven approach to the inevitable conflicts that arise at work and at home. These practical, proven alternatives will help you harness the most difficult, frustrating situations.
ITEM #IB1010 US$69
Course Overview
Free Demo Purchase
Project Management
- Guaranteed to help you complete your projects on time, on budget, an on target!
We've struck the perfect balance, giving you the essential elements of
project management without the complex details that you don't want or need.
But we won't gloss over key information; the information you get is
information you can put to use immediately. This first-rate program
pinpoints the needs of today's project managers.
ITEM #IB1011 US$69
Course Overview
Free Demo Purchase
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