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Product Title	Vendor Name	Product Type

	Customer Service Package by Fred Pryor Seminars/CareerTrack US $300.00
	Dealing With Conflict & Confrontation by CareerTrack US $12.95
	Effective Strategies for Collecting Accounts Receivable by Fred Pryor Seminars, 6 Hrs.
	Effective Techniques for Dealing with Difficult Customers by CareerTrack US $199.00
	Exceptional Customer Service by Fred Pryor Seminars US $89.95
	Exceptional Customer Service  by Fred Pryor Seminars  US $69.95
	Exceptional Customer Service Video Workbook by Fred Pryor Seminars US $12.95
	How to Deliver Exceptional Customer Service by Fred Pryor Seminars, 6 Hrs.
	Pleasing Your Hard-To-Please Customers  by CareerTrack  US $69.95
	Pleasing Your Hard-To-Please Customers by CareerTrack US $149.95
	Powerful Telephone Tips by Fred Pryor Seminars US $199.95
	Professional Telephone Skills  by CareerTrack  US $69.95
	Professional Telephone Skills: Handling Calls with Confidence and Professionalism by CareerTrack, Half-Day US $59.00
	Professional Telephone Skills: Managing Telephone Technology by CareerTrack, 2 Hrs. US $59.00
	Professional Telephone Skills: Turn Difficult Callers into Delighted Customers by CareerTrack, Half-Day US $59.00
	Telecare: How To Provide Exceptional Customer Service Over the Phone by CareerTrack US $89.95
	Telecare: How To Provide Exceptional Customer Service Over the Phone  by CareerTrack  US $69.95
	The Outstanding Receptionist (afternoon) by CareerTrack, Half-Day
	The Outstanding Receptionist (morning) by CareerTrack, Half-Day

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