We are pleased to announce our new advanced training program that delivers critical customer service skills training.  This program provides employees an incentive to participate and commit to training and simplifies your training development efforts.  Provide your employees a career development path and you will...    Reduce Turnover    Maximize Productivity    Simplify Your Ability to Meet Organizational Goals & Objectives Our Customer Service Training Series is simple and easy for you to administer! You select the courses your customer service professionals complete from 3 progressive training tracks — CLICK HERE for course information.  Each series is designed to teach fundamental skills and move on to more challenging techniques.  Your training consultant has a comprehensive knowledge of each training topic and can help you select courses that support your organization's goals. Participants are rewarded at each step along the way.  Upon successful completion of each level in the training series, your participants will receive an Award of Accomplishment certificate.  And those who complete the entire program will receive a Certificate of Completion — great for framing! How can you and your organization benefit from this customer service training?   Create and foster long-standing customer relationships .   Anticipate and resolve customer problems quickly.   Eliminate costly turnover of your loyal, long-term, and tenured key employees with ongoing career development.   Simplify training and staff development planning with cutting-edge, proven curriculum.   Achieve high-attendance training by providing interactive and engaging courses.   Facilitate recruiting efforts by expanding your employee benefit program.   Gain an outstanding service reputation that gives your company a strong competitive edge.   Reduce time and costs associated with developing and delivering internal training programs and courses. Avoid the complications and costs associated with developing a training curriculum.  We've already done the research, identified the courses, and developed the content.  And all of our courses can be tailored to meet the specific needs of your organization. Who Should Attend?   Frontline customer service staff including those who provide service over the phone or face-to-face.    Managers, Supervisors, and Team Leaders of employees with customer contact.    All employees who have contact with your customers .   Prepare your customer service team for success with new skills ... new ideas ... and a recharged staff with our NEW Customer Service Training Series!  Your training consultant is eager to answer your questions and send you our detailed brochure.  Call or e-mail your training consultant today! 1-800-944-8503  pryoronsite@pryor.com Check out our Management Training Series — Comprehensive management training equipping managers with essential skills that lead to improved results.