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How does your
organization measure up? Take the Customer
Focus Challenge and assess your strengths and weaknesses
from your customers' perspective.
Who is your customer? What skills do
you use? How do they apply to your environment? Most people think of
customers only as those who purchase and receive a service or product
from a provider. But the term "customer" may also apply to co-workers,
project team members, support staff, and other internal departments. When
working with others in your organization, you are providing a service that
contributes to your organization's ability to satisfy the paying
customer. Regardless of specific departments or functions, everyone needs
good customer service skills.
Take our short, 15-question
Customer Focus Assessment,
designed to help you quickly identify overlooked aspects of the customer
experience. Plus, we've created 5 helpful posters with effective
skill-improvement tips and techniques you can post in your department or
organization.
If you're ready to supercharge
your staff's customer focus, call us today and let us help you help your
staff! Our helpful On-Site support staff will direct you to your personal Training Consultant. We're ready to serve you and
help you get the best information quickly and professionally.
1-800-944-8503
100% SATISFACTION
GUARANTEE
Our satisfaction rate
of 99.9% is proof that we definitely deliver what we promise! But, if
you're not completely satisfied with our training, we're not afraid to
make it right. All Fred Pryor Seminars and CareerTrack events are backed
by our 100% SATISFACTION GUARANTEE our goal today,
just as it was 30 years ago.
Bring Training
to Your Location
Bring instructor-led training to
your organization, and gain an outside perspective on how to
maximize your organization's effectiveness. Trust the experience of Fred Pryor Seminars and
CareerTrack to help you design a comprehensive curriculum created to
develop every member of your team.
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NEW Career Development
Programs!
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We are
pleased to announce our new and advanced
training programs that provide employees an incentive to participate and
commit to training, and
simplify your training development efforts.
Choose from 2 great training programs:
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Customer Service Training
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Management Training
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Subscribe to
Our Complete On-Line Training Solution
Gain unlimited access to our extensive training
library online.
With over 100 courses to choose from, affordable solutions are only 3
clicks away.
Contact a Training Consultant
Do you have questions
you want answered by a qualified training consultant? Want to know more about
how to bring training to your location? Our consultants want to learn how
we can be a resource to your organization and help you design a
cost-effective skill development plan for your entire team.
Free On-Line
Training Sample Courses
We offer several free
sample courses
so you can see how easy and effective our online courses are.
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