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Category: Communication

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The Importance of Business Communication





Categories: Communication

Companies understand that internal communication is important to their business operations. Still, many fail to implement deliberate internal communication programs that address broader corporate needs such as revenue goals, brand consistency and company values. As a result, middle managers, co-workers, media, friends and outside organizations determine what messages employees receive.

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Technology in Business Communication





Categories: Communication

The technology explosion of the past two decades has left businesses running catch-up. It’s easy for an individual to use a smart phone, but how does a large, or even not-so-large, organization leverage that convenience into business advantage? In some cases, communication technology has even harmed efficiencies by introducing tools that generate massive amounts of […]

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How NOT to Write an Email





Categories: Communication

How often have you re-read a lengthy email and STILL had no clue what you were supposed to do? Or received a response to your message that clearly indicated the recipient either failed to read or understand what you wanted? A single message mistake can mean the difference between a constructive, helpful response and a […]

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Constructive Conflict: Chaos to Collaboration





Categories: Communication

Conflict, at its heart, is the clash of viewpoints. Conflict is not inherently bad. Good clash leads to innovation and progress. Bad conflict can nosedive into negativity and undermine productivity. An environment that fosters good conflict provides opportunities to find common ground while one that fuels negativity tends to eliminate opportunities for compromise.

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Dealing with Conflict : Keeping an Open Mind to Understand Other Points of View





Categories: Communication

Put a group of people into a closed system, add a dollop of diversity and a dash of deadlines, sprinkle in some stress, and voila – you have a perfect recipe for conflict. In the workplace, conflict is practically an inevitability. That’s unfortunate, because conflict is destructive and counter-productive to our daily efforts.

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